First, communication with Sean and his office was fantastic. Very fast, very responsive. I was in London for two weeks for work and the location was perfect. EASY, immediate, cheap Uber (DO NOT take cabs...4x more than Uber) and guick walk to market and some restautants. My husband found a "spy" store spymaster around the corner and it is a fun store for the guys. The downfalls of the stay were 1. The washing machine. Don't use it. If you wash more than one or two items your clothes smell and it will not dry. 2. The next door neighbor is very rude and REALLY does not like it that the flat is a vacation rental and made it very well known. 3. The sheets were obviously dirty on the bed and fold-out sofa. Sean was very responsive to this issue. 4. The internet was SLOW and routinely kicked off. Again Sean was responsive and reset the router but that still did not solve the issue. 5. Only 3 towels, one hand towel, and no washclothes....an issue with the washer so I bought my own at Harrods (must visit). Everything you need is in the kitchen. The coffee press made coffee to die for and I have bought two models at home to replicate the coffee and still can't. Overally good budget stay for business. And the issues I had I am positive Sean and his team will rectify. Enjoy London!