Exceptional!! Ricardo made this process a breeze. Initially, I booked the property for Memorial Day Weekend and Ricardo allowed me to change, at the last minute, free of charge. I travelled with a group of 4 other women and no one had anything negative to say about the property. Cap Cana is beautiful and exclusive and we felt really safe walking in Cap Cana at night. The best decision was staying here and not in an all inclusive resort in Punta Cana. Ricardo was a gracious host and was helpful in every way, down to what club to visit. Every question I had, whether it was pertaining to restaurants, wifi, cabs or zip lining, Ricardo answered within 5 minutes. The property was huge. So big, we didn't even use the studio on the top floor. 5 women with clothes, bags, food, etc and we never once felt crowded. The view from the living room and the balcony was ridiculously gorgeous. You must try Api Beach Bar and Juanillo Beach. This will not be my first time staying at this property or booking with Ricardo. Do yourselves a favor and book this property!