2BR 2BA GOLF FRONT LUXURY RESIDENCES STUNNING VIEWS
Jeanne C McPhillips
Pool / Spa
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Trip to Bonita Springs
Overall, the place was great and we had a good time but two fairly big problems that took away from our trip quite a bit.
First, we had a TERRIBLE bug problem in our unit. They came up to spray twice but it never worked. I tried to talk to manager to let them know they should address it before the next guests arrived. Don't know if they got my message but hopefully they did for the sake of the next guests.
Second, the people above us were horrible with noise - morning, day and night. They dragged furniture across the tile floor all day long. I'd guess they either had kids and didn't parent them too well or there was construction going on above us (I hope that wasn't the case since I didn't address it.
But, the unit was spacious and the grounds/pools were great!
Hello David, Glad you enjoyed but apologies for the issues. We have notified the hyatt management and they are very responsive. Thank you for staying with us!