The owner is very amenable and helpful, but the villa has an air of neglect. Driving in we saw that part of the wall by the gate had fallen down and the gate itself had peeling paint, there was quite a lot of garden debris in the corners of the parking area which was not helped by the fact that the garden surrounding the pool/patio area was overgrown and full of weeds. The pool/patio area was fine as were the sitting room and two bedrooms. The bathrooms were dated and not attractive, the shower cubicle in the second bedroom was tiny, only big enough for a small adult or a child and the holder for the shower was not stable, hence when the shower was turned on it would fall off, there was also a leak from the bidet when it was used. The shower cubicle in the main bathroom looked very uninviting, worn and ugly. There were no soap holders in the showers, so soap had to be left on the floor or held permanently whilst showering. The kitchen was very basic, no conventional oven, just a microwave and a hob, there was also no toaster, but we did get one when we asked. The enamel on the tap was peeling off, there were no dinner knives, only steak knives, some of the crockery was chipped and there is no dishwasher but only one tea towel and one small kitchen towel was there for our use, the pipes to the water heater were badly corroded and there was a brown stain on the fridge , which was underneath the heater. The TV has only a couple of English news channels, the remainder are in Spanish or German, our TV had hardly any sound and although we reported it on our second full day we did not get replacement until about 6 days later. Although the pool was nice and clean on our arrival, because it had no cover it soon had dust, insects and floating leaves, no cleaning was done to it for a week, it also leaked but was topped up a few times during our stay. Although there was a filtration system, this was only turned on occasionally and not at all during the first week so the pool began to look quite uninviting Unfortunately there was no cleaning or change of linens during to second week, but of course we did have 2 bedrooms and bathrooms and as there were only 2 of us there was enough for us to use. This was the 4th villa we have had in the Canary Islands and sadly, this was the most expensive but it was the worst. The owner is really nice and I am sorry I cannot give a better review.