I rented the house because the description stated that it was wheelchair accessible and suitable for a large family.

On arrival we found that it was not possible to enter the path to the house with a wheelchair, the gulley in the road prevented such access. After much effort we managed to get the chair onto the path only to find that there was a deep thresh wood to the front door that made access difficult. On entering, the house was clean spacious and reasonably well appointed although we found that we could not open some of the windows and shutters. Furthermore, some curtains were torn and the leather suite engrained with dirt. (The agent said that we should just wiggle the locks until they worked but failed to send anyone to fix them!!).

The views were magnificent but I had difficulty in accessing the balcony because of the raised tracks to the sliding doors, etc., Once outside I could only forlornly watch my family in the swimming pool because the only access meant exiting onto the road, an extremely difficult operation in a wheelchair as I have described, and travelling down a ramped drive that was far too steep for wheelchairs.

I should comment that the agent showed little concern for the access difficulties or the fact that they insisted in changing the timing and arrangements for leaving the property. The young lady's stance was that they had not been informed of the contract details between the owner and renter and that any problem was ours!

I should advise that I was aware that I would be restricted to the ground floor and pool area. The latter was spacious and had plenty of space for my chair to manoeuvre.

The access problem resulted in the holiday being a disaster and I intend to take the matter further.

However, The house would be ideal for a large family if the shutters and windows were better maintained.