- english, mandarin
100% refund if canceled at least 60 days before arrival date.
Parking was an issue but overall great stay!
Overall the three of us had a nice stay. However the "4 hrs free parking" we were promised we COULD NOT USE as we were staying over the weekend and the strict CHECK-IN time (3PM) was outside of the The Spire Residences Reception hours. Only Reception staff can buzz you in to the parking building where the visitor parking is. Also entry to the Spire Parking Building is off Clark Lane and it is not clearly signed (if at all) so you would have no idea if you are driving into the correct building if you could drive in. The Spire Residences Reception Hours are
Mon-Fri close 5PM & Sat-Sun close 12PM. We asked multiple times by inbox msgs about the parking prior to our stay and we were promised 4 hrs free parking. They either lied to us or he building business hrs.
We ended up paying for the Queen St Parking ($39/night) 10 min walk because closer paid parking building like the one across the road to the residences WAS NOT overnight parking so we we feared our car would be towed away.
Once we walked back to the Spire Residences with our suitcases, food and everything the lockbox check in was fine, the instructions were clear for the lock box.
On a positive note, the Rooftop pool area exceeded expectation. Absolutely stunning views of Brisbane. Very photo worthy at sunset!
The unit itself is exactly as promised online.
The only negative was the broken promise of 4 hrs free parking to drop off our bags and the pull out lounge in the living room is very uncomfortable. I don't think it should be used for sleeping only sitting. The management of this property knew there were three of us and we couldn't find a spare pillow for the person on the lounge however there were blankets etc in the cupboard.
The parking situation did not wreck our trip however it was a lot of unnecessary stress to begin with when we were just keen to get in to our unit we had paid for!
Very good CBD Apartment
We stayed 2 nights and found the apartment to be very clean and well equipped. Great location - easy walk to the riverside and CBD. We got the train from the airport and it was a short walk from the station to the accommodation. The rooftop pool was fantastic for a morning dip and my husband enjoyed the gym with amazing view. It was a bit noisy in the mornings due to the traffic, but that is to be expected given the central location. Would definitely stay her again.