100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
A Putney Property with the potential to be great
Overall we would rate our stay at 38 Quill Lane as good. We were attending a wedding in Putney so the location was excellent, and, in the main, the facilities provided were very good, the setting, and ambience of the property were exceptional. Having said that, the experience was somewhat disappointing, as this should have been a property which was unabashedly excellent across the board, but wasn’t. As noted by a couple of previous reviewers, the property fails on those “little” things that make the difference between an excellent experience, and an okay one. For example:-
§ clean but not sparkling, why don’t people look up? Large cobweb in bedding room between the ceiling and curtain rail;
§ Washing Machine; but no detergent or pods, we ended up having to buy a box of 20+ pods, hopefully subsequent guests were able to utilize them;
§ 3 dishwasher tablets only for the dishwasher, given our experience with the laundry pods, not clear if these were left over or from previous guests;
§ A “Welcome Package” that included two toilet paper rolls, there was only a half roll in the bathroom.
We have stayed in self-catering properties many times, in a number of different countries, and this could have been one of the best, but it was spoilt by the lack of attention to detail. Our experience has invariably been that where there has been a dishwasher, or laundry machine, provided, the necessary supplies to utilize them, are also provided.
Are we being “picky”?, possibly, but only because this property deserves to be among the very best, and a little more attention to detail, and to recognizing the needs of travellers, especially those coming from overseas, could make it that.
Great site and real comfort.
Everything perfect . Thanks Barbara. Looking forward to a return trip in June.
Third stay as good as ever.
This was our third stay at the courtyard and it was as enjoyable as ever. We have stayed in 3 different houses at the Courtyard and found all of them to be safe, clean and comfortable. The accommodation is suitable for all types of visitors and the location is perfect. We would unhesitatingly recommend a stay.
Great location. Safe neighborhood. Close to buses and tube. Home very comfortable.
Owner and caregiver of property were very accommodating and helpful. Home on quiet pedestrian lane. Home very clean and had everything we needed. Close to buses and tube. Lots of pubs and places to eat nearby. I definitely recommend!
Excellent location and very secure
Wimbledon was our reason for our accommodation in Putney so The Gatehouse was perfect. Only 2 stops to Southfields station and a 10 minuets walk to Wimbledon. Many places to dine and drink near Putney Bridge overlooking the Thames. Definitely recommend.
Beautiful and Charming
We loved staying at the Gatehouse. This is about 30 minutes outside Central London - close to 2 stations that go into London. The House was the perfect size for our family, clean, convenient, and our host Barbara was wonderful. Putney is a nice area with plenty of restaurants, and shops. We will definitely remember this place for our next trip to London!