Real beds with no gimmicks. Just a straight up good value.
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Property was just ok. Beds were comfortable but very squeaky and furniture was comfortable. Found the house very dirty. Not sure why we were charged a cleaning fee. Floors weren’t swept. Tub was filthy and there was algae on the shower curtain. There were no hangers in the closet. Important item as we were in Knoxville for a wedding. It was also not stocked very well. Tons of one thing and hardly anything of other things. Only three dishwasher pods for four days. One T towel and dishcloth for dishes. We registered five adults and two kids. There were not enough bath towels to accommodate all of us. Bath towels were also so thin they got wet right away. Won’t be staying here again
We, the housekeeper, the yard crew, the maintenance man and myself, are ALWAYS disappointed to hear when a guest did not have a '5 Star' experience. We really do put a lot of thought and work into preparing the home before guests arrive for their stay. Of course, I will work with the housekeeper on the housekeeping items. Kyle, the housekeeper, would have gladly come back and re cleaned ANY area of the house that did not meet Jeannine's needs.
The Arrival/Departure instructions advise the incoming guest that we only supply toilet paper, paper towels, dishwasher pods for the first 24 hours of their stay. Beyond this, the guest is responsible for purchasing the supplies they need during their stay. The hangers are a 'moving target' as guests sometimes take the hangers with them. Therefore I replenish hangers when needed. All my linens and towels are purchases through Sams Club. These linens and towels are Sams Hotel quality products.
Bottom line, Kyle and I would have gladly addressed each and every item that Jeannine has listed in her review had she contacted me during her stay to provide her that 5 Star stay that so many other guests have experienced.
g her stay.
Fair stay at a fair price
Will rent again
Just what I was looking for
This property was nice and clean. It was very close to the concert venue I was attending. Beds were comfortable and had plenty of towels. I would recommend this property to anyone staying in Knoxville
Nice place, interesting neighboorhood
Sheila was a great host. We had an issue with the toilet and she came and fixed the issue within a very reasonable timeline. The neighborhood is interesting as some other reviewers have mentioned but I did not feel that it was a deal breaker. I could see that some vehicles may have an issue with the very steep driveway and small landing/parking area for the vehicles. Overall, it was a good experience and allowed my travel group to all stay in the same place, comfortably.
Thank you Jennifer for your feedback. I appreciate that you contacted me regarding the toilet, I didn't know that it was not flushing! Cant have that. lol
Happy Travels to you and yours.
Decent place to stay
Cons: Neighborhood isn't the greatest, costs to use the washer (The only place I've seen where you rent someones home and still had to pay to use their washer), had to pull the back off of the toilet and hand flush the entire time (easy fix by maintenance, just replace the handle mechanism).
Pros: quite spacious even though we had 7 people. Kids had their own bedroom, the wife and I had our own bedroom, and our friend had her own. Comes fully furnished for the days that you just don't have the entire day planned out and still need to come back and make supper before bed. Only a few minutes from downtown if you need anything. Decent price.
I'm 50/50 on the next trip staying again purely because of the neighborhood. But overall I never felt like I needed to fear for my life but I had to keep everything looked because of all the people walking up and down and a few digging through the trash cans outside.
Thanks Brad for the feedback. I choose to install a brand new toilet yesterday, unfortunately after you stay, but when I became aware of the further damage to the flushing mechanism. The works had been replaced before in the toilet, but as you can see, the replacement parts weren't holding up. So, I replaced the entire toilet.
Yes, we have foot traffic in the neighborhood, but not usually on my property. But, being located within a block of the bus stop and the corner store, along with other 'city' locations that people walk to, there are people on foot on the roads. The dumpster. Yuck! The dumpster is located on the street and I cant for the life of me imagine what 'treasures' people find in a dumpster that would bring them to go into a nasty dumpster.
Thank you for choosing my home as part of your Knoxville experience.
Happy Travels. The Owner, Sheila
We had a great stay! Everything was clean and exactly like the pictures were. We did have a problem getting one of the TVs to work and I contacted Sheila and she answered as soon as she was able to. Overall it was a good time!
So glad you enjoyed your stay. Happy Travels.