2 Persons, 1 Bed, 0 Bedroom, 1 Bathroom
Happy Holiday Homes
- english, french, german, italian, dutch
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Hotel nice / cannot recommend to book this one
We booked this appartment short-term and via app which in hindsight we would not do anymore.
The description can be interpreted in a way that the appartment is close to the water and has kind of a garden, both not the case. Appartment is first floor without own area to sit outside.
We had a different expectation when we entered the appartment, the hotel offered us a room change (for extra charge) which we accepted.
In summary: the hotel staff was polite and helpful and the final room was nice.
The contact with the agency was the lowlight of more than 3 weeks vacation. As we booked short-term, there were some issues with the payment as well. Reaction were aggressive calls up until close to 10 p.m. No real reaction though when we mentiond our dissatisfaction with the initial room and their behavior.
We cannot recommend booking with this agency based on our experiences, if in doubt check different evaluation sites.
As said, the hotel per se is solid, the location very central in the lake area and nice places to go nearby. However, we have to rate what we booked.