100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Great beach location but the unit needs TLC
Location is a 5. Cancún beach,great view,one min to the pool,two min to the beach,security for the complex,shopping mall w/supermarket is across the street,taxi stand and bus stop around the corner. Restaurants within walking distances.
Service was good a 3 but as with prior reviews basics like toilet paper,paper towels, hand soap, light blanket and an information sheet on working the a/c and WiFi would have be good. The owner responded quickly to questions in Spanish-I used google translate.
We went as a couple and they did not open the bedroom with the king bed.Not sure why and I did not like that.
Condition is a 3. I understand this is a rental unit,but it needs some TLC and updating. The shower was a little funky-we bought some scrubbing bubbles and cleaned it. The overall furnishings are dated.
Value is a 3. You get what you pay for. We stayed in this complex in a different unit before. We paid a little more but the condition of the that unit was much better.
Over all rating is a 3.5 but with a little updating it would be a 5.
Your on vacation for the beach and to be outside. So if your willing to overlook the units condition, you will enjoy your stay.
Great locaton and awesome view
My family and I enjoyed our stay. Great location and exceptional view.
A few suggestions for you. You might consider providing more paper products (toilet paper and paper towels) for your renters. We only had the one roll of toilet paper for 5 days. We also ran out of water on day 4. We had a rental car so we were able to purchase some. A light blanket would have been nice too. We only had sheets on the bed. The night became hot and then cold.
Overall I would recommend your condo to others.
It is steps away from the pool and the sea.
Less than 100 meters away you will find the famous Kukulcan Square with well-known shops, a supermarket, places to eat and a currency exchange. In its surroundings there are also high-end restaurants and boat launches
At 800 meters you will find Plaza La Isla with more variety of first brand stores and an aquarium.
At 3 km the most famous records like Coco Bongo and Dady O, among much more!