100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Not as advertised
No computer , dining chairs VERY unstable and the sofas are the worst thing I have ever slept on and no desk
Thanks for your honest feedback. First of all we apologise for your disappointment, and we react to all criticism swiftly.
The expectation of a computer and a desk was mis-recorded in error within the particulars. This has now been corrected. We have strengthened the dining chairs so future guests can utilise the dining facility as a desk facility.
There are 2 double sofa beds in the living room, which we have now revised our description for. If to be used, they may not be suitable for adults.
Only 3 bedrooms, some teething problems which should be fairly easy to sort.
Last weekend we stayed at tower view holiday home in Great Wyrley. If I start with the positives, it was lovely, clean and tidy and would have been perfect had there been less of us. The property guide says it has 4 bedrooms and 7 beds but it doesn't. It has 3 bedrooms and 5 beds and possibly 2 single sofa beds in the lounge, but we couldn't find any sheets for them and it wouldn't have been practical for us to use them anyway. Thankfully our friends had a toddler bed with them and our girls are small enough to share a single bed! It wasn't ideal or what we thought we had booked. We also had challenges at breakfast, only 4 bowls for the 7 of us and 6 chairs. Lastly there wasn't a plug for the bath.
Many thanks, Jessica, for your valuable feedback. We have taken all your points on board and rectified the challenges you faced for future guests.
Clean and comfortable
We got what we were looking for. A clean, comfortable house in a convenient location. The owner was friendly and approachable, we had everything we needed.