Conveniently located near world-class beaches, golfing, hiking and dining!
We specialize in Wyndham Vacation Resort rentals. We are a national company but we are based on the North Shore of Kauai. We love providing you with a great resort stay! We are a registered business and we work hard from home. :)
Joyce/Victoria/David/Mikey/Austin purchased this Cottage in 2012
Why Joyce/Victoria/David/Mikey/Austin chose Princeville
Makai Club Condos and Cottages is located on the lush, gorgeous north shore of the island of Kauai, Hawaii. Whether you are looking for relaxation at a world-class beach, adventurous hiking, epic snorkeling and surfing or some serious but scenic golfing, Makai Club Condos and Cottages is perfectly situated to enjoy all of these within a fifteen minute drive or less.
Pool / Spa
Canceled bookings will not receive a refund
Bait and switch.! Surrounded by parking lots.
Unacceptable! They advertised a unit on the golf course which I had stayed at before. However I was given the worst unit surrounded by parking lots. I specifically requested a quiet unit away from the street. Our anniversary exisited of having to listen to traffic, key fab car horns, maintenance workers bad music, office traffic, people drunk talking next to their cars while smoking all while breathing car exhaust from running cars through open windows that must be kept open becsuse there is NO A/C! It was so bad we had to use one of precious vacation days to find another hotel. Owner offered to reimburse only for the nights unused but they are passing on all VRBO fees and taxes costing way too much for this night of horror. Bottom line is it was NOT what was advertised and the owner did not check to confirm it would be the unit advertised. Beware!
We have had a lot of back and forth with this owner, both on the day of her arrival at the resort and since providing her with a refund. I would like to address her issues in this review, while also pointing to our other reviews that don't include any similar complaints.
The guest's only request in the initial booking request was to be away from the main road. We informed her at that time that Makai Club, like all Wyndham resorts, uses floating inventory and does not assign units until a day or two prior to arrival. However, we said that we would put the request in with the resort because they are typically able to accommodate such guest requests. We did that and they were able to fulfill that with a cottage away from the main road leading into the property.
Given her request and that she also stated that she was a Wyndham owner, it seems like she would know that it was not one specific unit, since she had a request to be in a certain location within the resort.
She was unhappy with the unit and let us know the day she arrived. She said there was too much noise as you can read in the review. There was landscaping occurring that afternoon near the guest's cottage. She made her complaints around 3 or 4 p.m. and was informed that the workers would only be there until 5 p.m. There would be no landscaping work going on in the evening hours, so it would not have been much longer.
We were in touch with the resort and they offered to move them the following morning, but the guest was not happy with its location. It would have been near the main road, which was not what they wanted.
The front desk also indicated to us that the guest was very rude to them and treated them with disrespect and as their inferiors.
The guests checked out the following morning and we have refunded them for their unused nights plus tax, as well as the guest confirmation fee. None of those nights were re-rented and our reservations are typically non-cancelable. We took about a 75% loss on the stay.
We tell all of our guests that it is up to the resort which unit they get. We make requests, but it is always floating inventory. We did all we could within our power to make this guest happy. She told us that if she didn't receive a refund, she would leave a bad review with this "bait and switch" title. We did issue the refund and she left the same review.
We feel that our other reviews give a more accurate representation of this wonderful resort. We stand by the resort and its staff.
Lovely spot for a get-a-way
We had a great time staying at the cottage - spacious, clean, and very conveniently located to the northern/eastern side of the island. Would highly recommend. Would be cautious with young children; we weren't able to find a high chair for our kid, and there were stairs that were a bit dangerous for a toddler - but otherwise, a great spot!
Thank you so much for leaving a review following your stay at the Makai Club Cottages! We're really happy you and your family enjoyed your stay.
The cottages are great for privacy with a group and the spacious layout really does allow everyone to have their own space. As you mentioned, the location is also ideal for easy access to the North Shore.
If you plan to make a return trip, we would be happy to help you again with your accommodations! Feel free to get in touch with us.
The unit was clean and in great condition.
We enjoyed our satay at the Makai Club Cottages and would return if in the area in the future.
Thanks so much for leaving a review! We're thrilled that you enjoyed your stay at Makai Club Cottages here on the island of Kauai.
If you plan to make a return trip, please let us know and we would be happy to assist you once again.
Awesome Location and Incredibly Quiet
We stayed at this location because we didn't want to be in a large condo complex in Princeville. This cottage was perfect because it made us feel like we had our own place. We were on the edge of the golf course and it was incredibly quiet. Our unit was very spacious with two large bedrooms and a nice deck to have some outdoor living. The resort staff was super helpful with recommendations for our trip on Kauai and we loved going down to Hanalei every day. We're so glad we stayed here. I wish we could have stayed longer.
Beautiful stay, great service!
My stay on Kauai's north shore was wonderful and the Makai Club was definitely all I could have hoped for. The units were just as I had been told and you're just a few minutes away from the town of Hanalei. Princeville also has a convenient shopping area with restaurants and a supermarket. (Get the Maikai discount card from Foodland! It's free and you'll save a lot, especially on any alcohol you may purchase.)
Joyce was very helpful and knowledgable with some of my questions before I arrived. She gave me some information about the area, some tips on how to get around the island and a few sights I needed to see. The transaction process was easy and all taken care of online.
I would definitely stay at this resort and hope to use Joyce and Resort Stay if I make another trip to Kauai.