Bright Apartment for 2-4pax
- english, spanish
Check-in: 4:00 PM
Check-out: 11:00 AM
Max guests:4 (sleeps up to 4 adults)
100% refund if canceled at least 60 days before arrival date.
YOU NEED NEW BEDS
The apartment is cute, the carpet was filthy and there were no pillow cases for the second set of pillows. The beds were horrible.! We ended up sleeping on the floor with the cushions from the sofa. The neighborhood is fine but very loud on the weekends. If you desire is to be in the middle of it all, then the locations is very good.
Great location - functional apartment
We enjoyed this apartment in mid-May. The location was excellent, and we felt like we really were part of the City. The amenities worked well. We felt very secure in a good building.
Staff at the Agency were of a great deal of assistance in dealing with a delayed bag.
1. You can hear individuals in neighbouring apartments when they speak loudly. This is just part of the cityscape - nothing that will keep you awake.
2. Pay attention to the hot water tank. A long shower is not a realistic option, if someone is waiting to go right after you.
3. The kitchen could benefit from a small espresso maker, for a convenient first coffee in the morning.
The apartment was very clean and the location was great! The hot water only lasted for 5 minutes. There also should be a clothes line since there is a washer dryer.
Perfect location, uncomfortable beds
The apartment is on the 2nd floor (would be 3rd in US) with no elevator. Not bad except for when lugging suitcases. It is darling! So cute and clean and bright. There are heavy doors to block out the light if needed. It is stocked well with cooking utensils, etc. Would be nice to have coffee, shampoo, and soap but only a small hand soap and lotion were provided. There were plenty of bath towels but no hand towels or washcloths. The neighbors upstairs had a child or more that was up early and loud but there was little to no street noise for being on such a lively street.
Unfortunately the beds were dreadful. The main bed was way too firm and the mattress on the fold out couch was very thin. One of my daughters preferred sleeping on the floor and the other slept on pillows on top of the mattress.
The neighborhood was everything we hoped for. The two restaurants downstairs were delicious with a fun atmosphere. We walked everywhere. There is a farmacia, grocery, and amazing churros around the corner. Shopping and sites are a short walk away.
Cristina with Vanrays was wonderful to work with, very accommodating. She let us drop off our bags early while the cleaning crew was there and we were able to check in when they were done. She booked a reservation for us at a flamenco show that we enjoyed very much and provided information for medical assistance when my daughter fell ill.
Overall we had a memorable stay and would love to return if the beds are replaced.
Great Location, Beautiful Apt. but......
We stayed in this beautiful Apt for 12 days in Oct. & Nov. and we can't say anything bad about the Apt., however, the service we received from the Vanrays team left much to be desired. We had no functioning Air Conditioner/Heating system for the entire time and our call to Vanrays went nowhere. In addition, we were without WiFi for 3 days and we finally found out through a wonderful housekeeper that the password had been changed and she solved our problem - thank you Deanna!!
Vanrays has to get their client services in order and if all the administration problems are fixed we would recommend this Apt. for it's location - a walk to all the major sites and museums and shopping (if that's your bag) is everywhere.
Ken & Terry
Great location, fine little place!
We stayed for several days in this property in Madrid, and it was a fine little place! Clean, nicely decorated, and quiet for all but the last night, when a couple (or group?) with loud music and lots of yelling from windows until very far into the early morning moved in next door.
The group that run this and a few other properties was very quickly responsive when we made a couple of requests for things like new bulb for bathroom light and fixing slow shower drain. Both were taken care of within a few hours. Thank you to the “team” for personally meeting us, giving an orientation to the unit, and answering questions about Madrid! We enjoyed our visit to Madrid, and this apartment made a good “home base!”