About the property
- Apartment861 sq. ft.
- Half Baths0
- Minimum Stay2 - 5 nights
Two Bedroom Apartment, Sleeps 6
This 2 bedroom flat is located a few minutes walk from South Kensington tube Station, which itself provides an easy access to the City and many of its renowned landmarks. The flat is on the 4th floor of a typical London building, fitted with a lift, perfect for you to experience your stay like a real Londoner!The audaciously spacious living room is ideal for you to relax after a long day of sightseeing in this great City. This typical London flat is equipped with all modern amenities such as a widescreen TV and a comfortable sofa that can be converted into a bed - it can easily accommodate 2 people.The dining area is adjacent to the living room and its dining table, which can sit up to 4 people, is perfect for a family or convivial dinner. The flat also benefits from access to a private balcony and you can enjoy the London night sky at your own pleasure.The open plan kitchen is very modern and clean and contains all modern amenities such as an oven, microwave, dishwasher and all kitchen utensils you will need for your stay.Both bedrooms are brightly lit and comfortable with storage spaces to store away your belongings. The modernly fit bathroom houses feel-good bath and shower areas and storage.We want to provide you with a hotelesque feel, but at the comfort of staying together as a family, or as a cohort. As such, we provide you with linens and complimentary toiletries, all on the house.This is a perfect flat for 6 people to stay, and we want to take this opportunity to welcome you to your home away from home!!The apartment also comes with the following provided by City Relay:- Quality Linen and Towels- Hotel-Style Toiletries- Tea, coffee, and sugarThe credit card or debit card used for the reservation needs to be presented for verification at the time of check-in and we reserve the right to charge in case of breach of terms or damages.Please note that last-minute reservations being made within 24 hours from the arrival date are subject to a change in check-in time of 6 P.M instead of 3 P.M
Kevin, Christy & Pedro
- Response rate:
- Response time:
- within a few hours
- Calendar last updated:
- May 26, 2018
Check-in: 3:00 PM
Check-out: 11:00 AM
Ideal, stylish , light and modern
I stayed with my 2 adult daughters and one of their friends and this apartment was perfect for our needs. It was warm , clean and stylish . The bedrooms were roomy and comfortable and we used the sofa bed so accommodating us 4 was perfect. I was really happy to have enough lounge furniture for us all to sit on as so many of the apartments I looked at had 1 couch and maybe 1 chair , not really enough for 4 adults to comfortably enjoy a night in especially when we came home from a big day out. The location was terrific being so close to the Sth Kensington tube and an easy walk to Harrods , museums, Hyde Park . Definitely would stay again. One little miss, more drinking glasses need to be provided , but clearly something thats probably rectified pretty easily . Thanks for a lovely place to stay !!
Chelsea Pelham Retreat
Beautiful apartment very convenient to tube and London attractions. Would definately recommend this property.
I LOVED KENSINGTON and LONDON
This place was great. We stayed here with our 3 children and it had everything we needed. The apartment was well stocked and clean. No issues during our stay. The city relay group was great to deal with. The beds were comfortable. The location is GREAT. You are 5 min from Souh Kensington station and the Tube is so easy to navigate. 5 min from a plethora of restaurants. 30-40 from Heathrow on the Piccadilly line. I already want to plan a trip again back to the great city that is London. I would certainly stay here again and had no issues with the price or property management. I fact we arrived from overseas t the concierge office to a great greeting and we were able to get right into he apartment. Can't tell you how nice that was after traveling for nearly 20 hours.
Excellent location, clean and comfortable flat
Central location and comfortable flat on the 4th floor with lift. Full kitchen with washer, nice, bright living room and dining area. Very clean and modern. Lots of towels are provided as well as 1 set of toiletries but you will have to purchase your own toilet paper, laundry detergent and coffee as they management company does not provide more than 1 roll of toilet paper and toiletries.
Lovely apartment, but property managers unimpressive
Review #19626688 “The Chelsea Pelham Retreat - KBW - Two Bedroom Apartment, Sleeps 6”
★ ★ ☆ ☆ ☆
Apartment is darling, with lots of closet space, large bedrooms, shiny new kitchen and bathroom, and close to South Kensington tube station. Street is noisy and windows rattle in the wind, but earplugs while sleeping mitigate the noise.
The biggest issue that I had was how difficult it was to get the property managers, (let's call them CR) to answer emails. The booking process was a nightmare. I would email several questions to CR and only one question would be answered. So, I would need to follow up with another request for answers, and it took days to get a response. Because of the time difference, I even set my alarm for 2 AM to email London. Even then, the delays left me frustrated, with questions still unanswered!
I was troubled because the price of the rental all of a sudden increased $30/night on the day I booked, whereas it had been a lower rate for the prior 10 days. VRBO claimed it was the owner of the apt who makes the price change and CR said it was VRBO who can increase the price at their discretion! By the time i got my questions answered, it was too late to cancel the reservation without steep penalties.
There was a sour smell upon arrival. Turns out, guests before us boiled milk in the water boiling kettle, so the milk was caked onto the kettle and was smelly. The trash can in the kitchen looked clean, but was dirty on the bottom and stinky. Although I reported these issues to CR, I never received a new kettle nor did anyone come to clean the trash can. There was not enough toilet paper to last the full 5 days, but CR told me they would not supply any more. There was an espresso maker, but no coffee pods. When the outside temperature got colder, I looked on the instruction sheet given to us upon arrival. I never could find the heater control panel, and CR was not able to tell me where it was! They did offer to send a tech the next day (the day we were leaving).
On a positive note, a CR employee did meet us at the apartment to bring us a key upon arrival, and whenever I spoke to an employee of the company, they were always polite. They did arrange an excellent driver and car to transport me to the airport upon leaving London.
My suggestion is when renting a VRBO, rent from the owner rather than a property manager. I have done that in the past with a much smoother and more pleasurable result!!