Villa in Silver Creek, Clermont, Florida Orlando/Kissimmee, USA - Peaceful Location And Conveniently Situated For Disney World And Other Major Attractions
About Denise Kelly
My fiancée and I live in England, but have a passion for the USA and particularly Florida where we have enjoyed some wonderful holidays. We decided to follow a life-long dream and purchase our very own property, which we have now owned for around three and a half years. We made it an absolute priority to own the very best villa that we could afford and, after a great deal of research and looking at many different properties, we were delighted to realise our ambition and both delighted and very proud of our second home! A great deal of money has been spent on upgrading our beautiful villa, which is located in a quiet community but close to all the major attractions. We believe that our property really has the "homely" feel that has been lacking from villas that we have previously stayed in.
Denise Kelly purchased this Villa in 2012
Why Denise Kelly chose Silver Creek
When looking to purchase a villa, we were adamant that it needed to be close enough to enjoy all the wonderful attractions that Florida has to offer, but at the same time a comfortable distance away from the much busier locations for those quiet times that can be just as enjoyable! Silver Creek to us is in a perfect location and we are always impressed with how well maintained and quiet the area is. Our villa is off US Hwy 27, around one mile from the much busier US Hwy 192 that takes you to the world famous parks which are within a short driving distance. Local amenities include, within walking distance, restaurants, a super Wal-Mart for all your shopping needs and a drop-in medical centre.
What makes this Villa unique
Our large fully refurnished five bed/four bath home, which includes two full size master suites, is spread over two floors and makes our villa ideal for a two family vacation or for those who enjoy their privacy. This villa is our pride and joy and we have spent a considerable sum of money on getting everything just how we wanted it and to create that "home from home" comfortable environment that guests appreciate. We have TVs in all rooms, games consoles, a surround sound system, blue ray player and a separate games room to provide further entertainment. The stunning dining area is for those times guests wish to choose a more formal setting. We have recently remodelled one of the original twin bedrooms into a queen bedroom, replaced carpeted areas throughout and invested in a brand new pool heater.
Pool / Spa
Check-in: 4:00 PM
Check-out: 11:00 AM
Smoking is permitted in the outside lanai area.
Minimum age of primary renter:30
100% refund if canceled at least 60 days before arrival date.
Great villa and owner but.....
Villa is very nice. Beds are extremely comfortable and TVs are newer and have a great channel list. Main living room is small and we really didn’t have seating for everyone. We booked this property for its heated pool and spa as we are not park people. The pool and spa were broken for our entire trip. Not swimmable at all. We and the kids were devastated. The maintenance company is absolutely useless. After over 15 phone calls to find out what was wrong we had not one response back. Unacceptable! After reaching out to the owners we got a response but it was days after. The owners did everything possible for us but it still falls to the maintenance company. I understand this can happen anywhere but if I would have known the first day or next morning we probably would have moved to another villa. It would have been 5 stars if the Pool/spa were working.
It is naturally very disappointing to receive this particular review when every one of the previous 28 have all been awarded the maximum five stars.
The pool heater had previously been causing issues earlier in December and had been repaired under warranty by a company appointed by the manufacturer.
Our managing agents only became aware that a further problem had arisen late on 26th December and arranged for the repair company to attend the following day.
It transpired that a major part that had been replaced earlier that month had failed and would need to be ordered from and replaced by the manufacturer as this was not a readily available stock item.
The part did not arrive as early as everyone would have hoped (the time of the year clearly did not help logistically) and was fitted the day after it was received. It was both ironic and unfortunate that this coincided with the day Corey checked out.
Our managing agents totally refute the allegations made about their level of response.
If we had any concerns whatsoever about their performance, then we would have taken our business elsewhere as we pride ourselves on providing the very best experience that we can for our valued guests.
In fact, we have enjoyed a productive relationship with our managing agents for a number of years.
Indeed, copies of emails we received that were sent by the managing agents to Corey show that he was very much kept informed on how matters were progressing.
Furthermore, we also reject the comment made about our response being 'days later'.
The first contact from Corey about the pool was received late in the evening on 27th December (when we were asleep and in France) and we responded the following morning as soon as we read the message.
Incidentally, a full refund was indeed offered the day after Corey arrived but this was rejected.
We sincerely hope that future potential guests will read this response and appreciate that we and our managing agents did all that we possible could to expedite the unfortunate and unforeseen issues that arose.
Our villa offers exceptional value for money and by reading the other reviews submitted, indeed Corey himself would have given us five stars in different circumstances, we look forward to continuing to provide the very best guest experience we can.
Three generations of our family joined together for Christmas in this lovely house. It is very spacious and easily accommodated us all without anyone getting under foot! It is in a quiet neighbourhood with friendly neighbours. There is good grocery shopping within a five minute drive.. The GPS unit was a godsend and made getting to and from the Disney parks a breeze.
Great place to stay
Very clean home. We really enjoyed the pool at the house
Home from home but with a pool
We stayed in this beautiful villa for 3 weeks in June 2019. The villa was perfect for our Needs. The owners were very helpful with all of our queries before and during our stay. We all enjoyed the pool! The neighbourhood was quiet but not too far from
Restaurants and fast food places and just up the road from Walmart for shopping. Would totally recommend staying here!
We loved our stay at the villa! The pool was very relaxing after long days at the parks. The beds were very comfortable and there was plenty of space to spread out. The kitchen was nicely stocked with anything we needed. The owners were great and so easy to communicate with! Thank you for a lovely vacation! Hope to be back one day!
True Home Away from Home
We enjoyed very much our two week stay at your house. The location is ideal, in a quiet residential area, yet just minutes away from restaurants, shopping, and of course Disney World. The house itself is spacious and nicely decorated. The two master bedrooms are beautiful, with large modern bathrooms and huge walk in closets. Two of the upstairs rooms share a bathroom. The living area, dining room and the pool were so inviting that we had a hard time deciding to leave the house for our pre-planned activities. Having the heated pool was a great idea and we all took advantage of it. The house is very clean and the pool was cleaned weekly by the management. The kitchen has enough dishes and utensils but it is quite poor in basic ingredients that might’ve come handy especially on the arrival day . In other HomeAway properties we’ve stayed in the past, we usually found some sugar, coffee filters , coffee, and other ingredients left maybe from previous tenants . The policy of the management agency is to have everything thrown out before departure, so it’s a good idea to bring along your bare necessities for the first day. Overall though this was a perfect choice for our trip and we would definitely come back for even a longer stay here.
Thank you, Denise and Nick
We are very happy to have received more positive feedback from our guests.
Our aim, as always, is to do everything that we (along with our managing agents) can do to ensure our guests have a wonderful stay and are relaxed and comfortable away from home.
On the question of the basics, we always recommend the very large Wal-Mart, literally a few minutes from the villa, to purchase some essentials for the evening either before or after arrival. The following day, we always go back to stock up on what we need for at least the first few days if not more.
The award winning Clearwater Beach is about a 90 minute drive from our villa, with Tampa Bay a little further on.
In the other direction, you have the world famous Cocoa and Daytona Beaches, which can be reached by means of around a 90 minute plus drive.
Orlando International Airport is about a 30 minute plus drive by car and we would have to advise that, for easy access to all that Florida has to offer, car hire is considered essential for your vacation.