About the property
- Half Baths1
- Minimum Stay7 nights
Beautiful detached cottage in St Marychurch, Torquay, Devon, close to family beaches
Our cottage, St Anns is a detached, walled cottage-style house of charming character in beautiful St Marychurch, Babbacombe. Our spacious holiday cottage sleeps 6 in three bedrooms: one double, one twin and one bunk bed room. There is also a wooden cot in the master bedroom. The house also boasts a private drive (parking available for 2 cars) and sun trap landscaped gardens. To the rear, the cottage has views over the Petit Tor Downs, Torquay Golf Course and Watcombe. Call me on "07789 006767" if you would like further information about St Anns.
- Response time:
- within a few days
- english, french, spanish
- Calendar last updated:
- Apr 26, 2018
An excellent self contained home away from home.
We enjoyed our stay and being so close to the centre of St Marychurch was a bonus.
Thank you very much for your review. We are so pleased that you enjoyed your stay. The house is indeed very conveniently located for all the amenities of the area, including the beach.
Disappointing at best. The owner never stays here and it shows.
Firstly I was offered compensation only if I didn't write this review, no offer 2 cover £150 expenses we incurred because of the conditions & lack of supplies. That's just not on. I have a very hard time believing any positive reviews for this place.
We arrived @8pm after 18 hours travel to a house that was SIX degrees Celsius. The boiler has a slow leak they know about yet they haven't fixed it properly so no heat or hot water; There was no light in the dining room - bulbs burnt out in one fixture & missing in the other; a moldy stinking piece of clothing in the washer. We called after hours MGMT who said we'll call you right back. After 30 mins of no callback we booked a B&B elsewhere for the night. They never did call back btw. A gas installer showed up 15 mins later, 'fixed' the boiler & showed us how to maintain it ourselves for our stay. Said 90 mins until the house would be warm. He left & we did too. Mgmt Co text me to say the gas installer fixed it, not to confirm with US it was fixed - bad customer service there! They offered to bring light bulbs by in 3 DAYS for the only eating area in the cottage.
We returned the next day to make lunch. We find dirty pans, pots & cutlery which have to be thoroughly scrubbed before we can do so but at least we it was warm now & there is hot water though it only lasted 3 more days until I had to do maintenance myself & then every 3days. The kitchen knives we're as dull as a dinner knife and the sharpening steel was worn smooth. In a self catering place, the kitchen has to good but it isn't.
When I pay to stay somewhere I expect it to work. I do not expect to have to do maintenance or pay for light bulbs. When issues were addressed with the owner, they said this is ”self catering” &
"guests are allowed to pay for things like light bulbs". WHAT!? I didn't expect to have to buy them nor the dish brush, dish soap, washing tabs, dish towels, hand soap, etc. as there were NONE of those items in house & only 1 partial toilet roll. The shower curtain is hung improperly so the curtain sticks to you while you shower.
The parking is super tight. The owner said there's nothing that can be done but AFAIK stone can be cut to widen the driveway.
Their guest info book is good 4 nearby eats, services, etc but there's no explanation 4 garbage & recycling practices nor pick up times. The bedrooms, living room, internet are also good but it's not enough to want to go back.
A disappointing place to spend the holiday
I would respectfully suggest that this review is not entirely accurate. To start with our guest from Vancouver omits to mention the state that he left the cottage in, on departure. The guests left all their unbagged rubbish in the cottage, which included piles of boxes and wrapping and a great quantity of empty beer bottles. They had used the silk table runner from the dining room in the garden and it had been left there in the rain and soiled with bird droppings. They had left the outside windows sprayed with snow paint, so professional window cleaners had to be called in.
There was a fault with the boiler, however, a plumber was called and the problem was rectified quickly. The boiler was intermittently losing pressure and needed to be reset. This was simple to do, and the plumber showed the guest how to do this again if required. The local management acted promptly and correctly by communicating with the guest immediately after the problem had been sorted. The guest was informed that the house would be warm in half an hour so there was no need for them to book into a B&B. We are currently replacing the boiler, so this problem will not re-occur.
It is also true that I offered the guests compensation for their inconvenience, but they declined.
Regarding the lighting in the dining room, there were spare bulbs in the cupboard. There is also a standard lamp in the room, which was unplugged on the guest’s departure. It was also possible for the guests to buy more bulbs, which I would have been happy to reimburse them for, if asked.
We can’t make comment about dirty pans as they were all clean on departure.
As owners, we were booked into the cottage following these guests and didn’t find the cutlery to be blunt. It was all perfectly adequate for use.
We leave a welcome pack for each visit which includes dishwasher tabs, washing up liquid, dustbin bags, jiffy cloths, toilet roll and more. They are left under the sink.
The parking – the drive is adequately wide enough for all normal size cars.
The shower curtain is hung properly and falls just inside the bath. Obviously the space in the shower is limited to the width of the bath, which is normal size.
Information re rubbish collections was included in the email with the voucher which confirmed the key details.
St Ann's Cottage
Excellent position, short drive to Torquay and five minutes walk from lots of lovely little shops and cafes, where we regularly had our breakfast. This cottage would not be for you if you only like modern decor, but was spotlessly clean throughout and very good value.
Speaking as someone who rarely sleeps well away from home, the beds were excellent and I had a great week's sleep.
Very central area to stay, with good access to many of Devon's best locations.
Thank you so much for your lovely review. We hope to welcome you back at some point in the future.
A lovely weeks stay. X
Myself and my family plus one dog had a brill holiday at st Ann's. A spacious cottage with all needs catered for. Very clean and cosy and warm. The surrounding areas are beautiful with many great walks for the dog. The nearest beach is just a 10 minute walk. Xxx
Thank you so much for your lovely review. I am so pleased that you enjoyed your holiday and that you were so pleased with our cottage.
Have just enjoyed a lovely week at St Anns! The cottage was really cosy and warm and plenty of space for 6 of us!! So much to do within easy reach - shops, pubs, restaurants and places of interest all in walking distance and a great bus service from St Marychurch to go further afield! We were able to have a break from driving on a few days!
The cottage was great value for money (especially at peak times) and would highly recommend for any group size, age etc. Have kept the details in the hope to return again!!
Thank you Lesley. I am so pleased you had an enjoyable holiday. You would be most welcome to come and visit again anytime.
When we went for a week in February the fee for the cottage was exceptional value. The property is well situated close to St Marychurch which has a good range of shops. Torquay and Torbay are easily accessible as is Exeter, Newton Abbot and the moors. The property was comfortable and had everything that one would require and there was off street parking for two cars. We would stay again.
Thank you so much for your kind words about our cottage.
The nearest beach is Oddicombe and it is within a few minutes walk of the cottage.
Torquay is about a 4 hour drive from London.
The cottage is in an excellent location being in walking distance to family beaches. Also there is a supermarket within a 2 minute walk. You can also walk to banks, restaurants and pubs. Babbacombe Model Village and Bygones are within easy walking distance as well.
Rates & Availability
Additional information about rental rates
Booking Notes: 40% deposit if required to secure a booking, if booking is made more than 14 weeks before the start of the holiday. If booking less than 14 weeks from the start the full amount is required. The balance if applicable is due 14 weeks beforehand. Changeover Day: Changeover day in peak season is Saturday, but in low season we can be flexible. Notes on prices: Plus £8 per person per week for linen/towels plus £100 refundable security bond We do reduced rates for short breaks @ a percentage of the weekly rental as follows: 2 nights: 50% 3 nights: 60% 4 nights: 70% 5 nights: 80% 6 nights: 90%