11/17 - 11/24 & 12/22 - 12/29 , Beautiful New Port Coast Villas with ocean view
- english, korean
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Nice resort accommodations
Our family of 5 spent 5 days at the resort and we had a great time. The amenities were great. Our villa was quiet and had a good view of the golfcourse and ocean. We were disappointed in the quality of the two pull out sofa bed mattresses though. Our college aged sons each slept on one sofa bed and both ended up sleeping on the sofas without pulling out the mattresses after two nights of really hard mattress experiences. If you want to put 8 adults in the villa, it wouldn't be comfortable for all 8 adults due to the sofa beds. Also, we didn't realize you didn't get daily room service, which was ok, but we would have liked to have known in advance so we would have made up beds the first day before going out. We ran out of shampoo and the front desk was quick to provide us replacements for the empty bottles. Overall it was a great vacation.
Thank you for your honest response.
We will consider your commends and do the better service and explanation and satisfaction for next time.