We were excited to stay at what looked like a cute condo (though we knew we weren't thrilled with the location as Sugar Beach itself smells like rotting fish all the time- gag).
While the property was advertised as renovated and well maintained, it did not meet expectations. At first glance, this property looked fine. However, there were many things we noticed in the unit that were really off-putting (fridge not clean, fingerprints on all the cabinet doors, microwave was dirty, hair in the bathroom and throughout the shower, dirty dishes coming out of the cabinets with caked on food, etc.). It was far from the 4.9 stars it was rated at upon booking.
When I reached out to the host to alert her to some of the items we found, she immediately accused me of lying and saying I was out to get her cleaner fired and that she did a walk-through before we arrived and claimed things were "immaculate" before requesting we leave the property and find another unit. Long story short - While Deborah accused me of horrible things and fabricating the situation, she automatically refunded me my money in full. This bazar treatment on her part was the best thing that could have happened to us- because we went and found a better unit that was updated and immaculately clean- on the same property (opposite building) with an amazing host for a cheaper price!! Upon checking in at the new condo, we realized this was a blessing and were so happy we didn't have to spend our remaining time in this unit