garden, pool, sauna, 2 bedrooms, terrace, BBQ, dogs welcome
- english, german, spanish
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Disappointed checked out early
We had reserved the apartment for 10 nights and left after 5.
The two main reasons were wifi was poor, prior to booking I asked if the wifi was good as it is essential for us. It is shared with the upstairs owner and at its best was 4.09mbps download 0.5mbps upload.
Secondly the main bedroom has two single beds pushed together, they are old very uncomfortable, lumpy and any slight movement squeaked, my husband slept in the lounge the final 3 nights. Other room no better
The owner informed me no one had ever complained before and he had used without problem. This didn't help not really an answer, I would be completely amazed at anybody finding them comfortable
After 2 sleepless nights I informed the owner we would be checking out early due to the above two issues, plus several other things I was unhappy about but would feedback on constructively.
He informed me he wouldn't refund the full cost of the extra 5 nights also that he wasn't obliged to refund anything.
I understand this but the apartment wasn't cheap especially for this time of year, and as a gesture of goodwill was surprised. I wasn't after compensation just a refund for the 5 nights.
The apartment has lovely gardens which we appreciated but inside it needs attention. Briefly the main bedroom had black mould on the walls due to previous guests not ventilating room, if this is a problem back to back bookings shouldn't be taken. It was difficult to have a good shower as shower head needed replacing, also mould on walls. Kitchen cupboards and draws all need emptying, cleaning and organising. There was nowhere to put our food we had to make room. Pictures sent to owner of our findings.
I asked also prior to booking, could I walk into Javea town from the apartment, I was advised it was 10 minutes. Admittedly it was 10 minutes to the outskirts, but you need a further 10 minutes to get to main hub. The walk is impossible of a night as no lighting, not many pavements and very narrow you have to step aside to allow cars to pass. It was difficult during daytime.
All things considered I still left apartment as I found it, hoovered, washed sheets and towels as common courtesy in the hope the owner would reconsider holding onto our funds, as he wouldn't have to incur a full cleaning fee. Unfortunately this wasn't the case and no thanks received.
I don't like to leave negetive reviews, but we both felt let down by the customer service and responses we received regarding our issues.
What can I say to this review: Having such guests is like a jackpot in the lottery..unfortunately in the negative way.
After 6 years renting my apartment to more than 150 guests I never had guests with such problems and nobody of them left earlier than they had booked.
My beds: You felt uncomfortable at the bed mattresses in the bed room but slept 3 days at the thin seat mattresses in the lounge?
Wifi: Unfortunately there is no possibility to have a really fast glass fiber connection but its 6 GB and enough for streaming at netflix.
The walk to the center of Javea: It is a 10 min. walk as you can also google or read at other reviews of my former guests. Of course you can make it also in the double time if you walk slowly ;) And of course it is a small street that is not illuminated like a football field. Come on..are you serious?
Renting fee: I gave you a discount in advance. Further more as a goodwill I gave you 60% of the rental fee back, even if fewo-direkt is not offering a refund in cases like this and I lost money because the days already have been blocked on the website. You said that you have already cleaned the apartment but nevertheless I have to pay the cleaning service to guarantee our next guests a cleaned apartment and fresh washed bed linen and towels.
You did not felt comfortable at all but in the 5 days you stayed at my apartment you did not talk once to me even though I live next door?! Why you did not came with your worries earlier and we could try to find i solution?
Since I am renting my apartment and the nice garden and pool area I've tried to do everything possible to make my guests feeling happy and relaxed. And I guess this is also visible in the many positive reviews here. And now finally I got such a review?! That makes me really sad.
I would not recommend to any hosts at fewo-direkt to rent there home to that clients.
Best regards, Ingrid
A beautiful place to relax
We had a lovely time at this great house. The garden is beautiful and the pool is excellent - large and deep. The house is well equipped and clean. Ingrid is very helpful and unobtrusive. We had great walks locally and trips to some fine beaches. The only downside was that there is no air con so it did get pretty warm! However there were good quality fans in the bedrooms. (We were there in a heatwave too so it was probably not typical).
We stayed in villa Lajaime for a month during Feb/March and had a wonderful time. The villa is an old traditional Spanish house with all the quirks that go with such a property but the situation, views and garden make it very special. Ingrid, the owner is a lovely person and very welcoming and helpful. The villa is only 10 minutes walk to old town Javea so is in an ideal position. The kitchen is well stocked with everything you need, much more a home from home than a rental house. There is even an electric juice press so we had fresh orange juice every day. The garden is beautiful and the views are fantastic. I can definitely recommend this villa.
Wonderful is not an adequate description
This little bit of heaven has extraordinary gardens, great views, is high on the hills overlooking Javea and yet a short drive to anywhere in the town. It's beautifully decorated, comfortable, and peaceful. When we arrived, we were met by Ingrid, the owner's mother, who lives on the second floor. At first, I must confess, I was a little surprised by that, but Ingrid is so charming, friendly, and helpful that I don't think we would have had as good a time had she not been there. She is an absolute gem and is incredibly solicitous and warm. The garden and decor are her handiwork--everywhere you look there's something on which to feast one's eyes. And the few times we needed something, Ingrid sprang into action!
We had planned to take more day trips into the town and surrounding towns but it was so peaceful at the villa that too many of our 11 day stay was spent just enjoying the house.
We definitely recommend this property and plan to return.
Lovely Peaceful Villa
The villa is lovely. The villa is well equipped and the facilities are fantastic. The pool was a lovely addition and very well maintained. It was glorious sat around the pool enjoying the sun. The garden is stunning and some beautiful plants. It is about a 10minute walk into the old town where there are plenty of supermarkets/shops together with bars and restaurants to enjoy. The beach is about a 40minute walk or 5 minute drive. Ingrid who lives above the apartment was extremely helpful and you would never have known she was there. We would highly recommend for a stay in Javea.
A stunning property
We just wanted to say a huge thank you for such a warm welcome to your property. The pool and garden area was amazing and the boys (10 and 8 years old) absolutely loved spending time there. Our host was attentive, helpful and always offering us advice about local events and must sees. We have had a real relaxing few weeks in Javea.
Situated in the north of the Costa Blanca, the ‘white coast’ along a bay of 25 km between the Cabo de San Antonio and the Cabo de la Nao, Javea (or valenciano Xabia) is protected from the mainland wind by the Mediterranean as well as by the mountain Montgo.
With its versatile landscape both at the coast and in the interior a marvellously mild climate during the whole year and a nature friendly infrastructure. This lovely place retained itself the charm of a fishing village and offers an enticing vacation supply to the visitor. Javea has a variety of possibilities: 6 beaches, a yacht and fishing harbour, 3 tennis outlets, 2 golf courses etc, shopping facilities such as supermarkets for the highest requirements, fashion shops, a market hall, weekly market, banks and restaurants for every taste. Not to mention culture and exhibitions. Medical supplies are good.
There are only a few hotels and therefore no ‘mass tourism’. A large part of the town is under nature conservation.
You can find small separated rock bays in addition to the wide sandy beach Arenal with its palm lined promenade and many restaurants and shops. The town has history and future. Here the new presence with its amenities lives next to the historic town centre.