Greetings! I'm Erik's wife, Cindy. We both grew up in Schaumburg, IL. We have 2 daughters, ages 9 and 4. I work as a face painter at Santa's Village Amusement Park in East Dundee, IL. I also face paint at private parties on the side. Erik works full time as a technician at testing facility. We also have two homes that we rent out to long term tenants.
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Okay but moldy
In terms of communication, I had to reach out to the property owner the night before with questions regarding check in. He did respond promptly. In terms of the address, when using the link within VRBO, MapQuest sent me to a completely different location around the corner, though I'm not sure why. Finally, as soon as I opened the door to the home, I clearly smelled strong mold and mildew. I am aware of the fact that some are not as sensitive to mold, however we are, and it was an overwhelming smell. Within 3 hours we packed our bags and made other accommodations for overnight. Finally, although the basement area is a walk out, it absolutely does not have a separate entrance. The decorating of the large bedroom was nice.
We're so sorry for this experience. We've never had anyone have trouble finding the location before, and I don't know why Mapquest sent the guest to the wrong location. As far as mold, we just moved into this house last fall after it had been vacant for a few years. The guest room, with the exception of the bathroom, was completely gutted, professionally de-molded, and re-done over the winter. The guests walked out without saying anything. A couple of attempts were made to contact them, but went unanswered.
It was a nice room and you could tell it was well cared for.
Complete comfort in St. Charles
Great experience. Convenient and very comfortable! We would definitely stay again!