House, 4 Bedrooms + Convertible bed(s), 3 Baths, (Sleeps 8-10)
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Algae floating in pool
The house is beautiful and very nice. It would have been perfect except the air didn’t cool the house. The temp inside the house rarely was below 80 degrees. The pool was ok the first couple days but started turning green and by the last day when the kids really wanted to swim because we left the park early the water was green and clumps of algae were floating in the pool. I texted the owner and was told to call the emergency # which I did twice and no one ever responded. Very upsetting when you rent a house with a pool and can’t use it.
This guest never contacted me to tell me she did not reach the property manager. Her only attempt to have any issue addressed was the night before checkout. This guest checked in Sunday 5/26. The first txt was inquiring regarding the internet password which was provided immediately. The next contact was 5/30 at 5:18pm the night before checkout. The situation would have been addressed immediately had she not let it get to the point of an issue. She never once notified me she was not using the pool. The guest texted me the night before checkout the temperature in the house was 80. If this was an ongoing problem, I do not believe she would have let it go. Issues not brought to the owners attention adequately cannot be rectified if the guest does not make an appropriate timely attempt. Contact the night before checkout does not justify this review. If a person decides the night before checkout to escalate a situation, it is on them. No owner can fix this situation the night before checkout.
This was a very nice place to stay. Would recommend to anyone. Very convenient.
House was nice , walking distance to clubhouse as advertised. Some issues with hottub that kept us from giving out a 5 . Overall, would recommend.
Spacious, very clean, would stay again
Loved our stay here! Every Disney Park is within a 15 minute or so drive. Very clean, plenty of room for our party, and Mary was great to work with. Would stay here again!
You won't be disappointed with this home. The owner is super nice, and the home was perfect for our family. Very clean with what looked like new carpets throughout.
There were plenty of dishes, pots, pans and everything else you would expect in the kitchen. Nice flat screen TV's in the main living room, master bedroom, 2nd master en suite, and a regular TV in one of the double bed rooms. Nice pool table and foosball table in the carpeted garage, with another flat TV.
A great view of the water behind with all types of birds daily. The pool and spa were perfect after a long day at the parks.
Super great location, within an easy walk to the main clubhouse, exercise room and pool bar! It took us between 10 and 15 minutes to get to Disney property from the house, and the restaurants within 10 minutes of the house along 192 were plenty to choose from.
Management company was easy to work with when the pool heater wasn't working on Christmas Eve - had someone out that day to get it back up and running - wow!
We'll definitely look to stay here again!
Great, well maintained home!
My husband, mom and I stayed here as part of our annual family vacation for a week. My husband and I normally get our own place and the rest of the much larger family stays in bigger homes (8 bedroom +) - I am very picky and we like our privacy :-). Let me say this home was very nice, clean and well maintained and there is more than enough space for families with children. It is very spacious. We definitely felt at home. The location is great, it is a short walk to the clubhouse. We didn't do much cooking (besides breakfast a couple of mornings), we mainly ate out or visited our much larger family at their home in the resort for dinner, but the home had everything you needed to prepare meals. There were plenty of towels and linens. The location is very close to Disney and tons of restaurants and shopping - I like that it's not really on the main highway and kind of secluded but just a couple of minutes away. We also had a chance to play a few games of pool in the game room. We would definitely recommend this lovely home to others!
cyber cafe on site. Gym and volleyball on site.