Grand Welcome Vacation Rentals
- english, spanish
Pool / Spa
Roaches in this old, poorly maintained unit
Roaches were running across the floors and coming up from the kitchen and bathroom sinks.
The shower head in the only bathroom is malfunctioning. It is so old and dirty that what very little water comes out sprays in tiny little streams in every direction except down. It is impossible to shampoo and rinse one's hair. The bathtub drains very slowly. There were only 4 towels in the condo for a 6 day beach stay.
Overall, this unit is very old and unkempt. The floors slope, the carpets are dirty, the cabinets are literally crumbly, the top of the dining table is wobbly, the ceiling fans are loud and dirty. There is no air in the bedroom only a window unit in the main room with no cross ventilation. There is a small tabletop fan in the bedroom and a ceiling fan, but the ceiling fan is loud and wobbly. The blinds in the bedroom don't fully close. The sliding glass door in the main room is very difficult to open and lock - even when locked there is a gap at the top of the door that doesn't fully close. The screen sliding door is not even on the tracks, it is just leaned up against the glass door. Several slats of the vertical blinds fell to the floor when I tried opening the blinds. Also the second floor is blocked and marked private so this isn't a 2 story unit as described, but rather a second floor, one story unit. The only bright side was the location which looks out to the ocean, and the ease of parking.
We apologize for experience you've had during your stay. Our team has been notified of the roaches & we try our best to keep up with the tropical critters. All of our properties on the island have multiple pest exterminations due to the tropical island.
Additionally, we have made notes of the upgrades that could help this unit and contacted the owner for these recommendations.
Again, we are sorry & will strive to provide a better experience for our guests.
Great location and very convenient!
The property was in a great spot in Kehei. It was easy to walk to several great beaches and the downtown nightlife. The view from the patio could not have been any better, we were practically on the water. The only negatives I could say are that the place is a time capsule from the 70's, the upstairs loft was creepily locked but still in view, the bedroom had a king and only a single (but was advertised as two full sized beds), and Cove Park have all sorts of scary people coming and going. Lots of suspicious activity and police presence. But overall this spot worked out great and I recommend it.
Aloha and thank you for your feed back! We are glad that you enjoyed your stay. We apologize that the bedding description was inaccurate, and we hope that did not cause an inconvenience during your stay. Yes, the unit is a bit of a throwback which is half the fun! But it sounds like you were active and enjoyed yourselves outside in the ocean and sun. Variety is the spice of life, and you certainly have a diverse crowd that hangs out at the Cove; the good news is that Maui's Finest are there Serving and Protecting a safe park for all to enjoy! The view off of the lanai certainly makes up for the quirks of the location, and , in my opinion, the pool and BBQ area is one of the nicest is South Maui. We have other remodeled units in the same building or at a number of other properties. If you book 6, 9, or 12 months prior to arrival we will have plenty of great rental choices for your next visit. Mahalo and a hui ho!
Very nice and kept up
Had a great time at the condo
Great view and all the amenities listed
Celebrated the first Christmas with my fiancée there and it couldn't have come thru better
All the little needs were taken care of and provided
All in all a very memorable stay
And will be back