Come, Let Your Stress Melt Away At Our Beach Cottage 'The Isle Of View.'
What makes this Cottage unique
The Isle of View Cottage is unique because of luxury furnishings and attention to detail with which we maintain the property. All of this comes at a price that is extremely tough to find in this location. We strive to develop a list of loyal customers that come back every year.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
2nd stay, great location, needs updating, new mattresses and minor fixes
We stayed in July 2018 for the 2nd year in a row at this house as we like to return to homes so we know what to expect, unfortunately, this home had not lived up to the prior years' expectations. In response to the listing as luxury linens and furnishings, this is not what we received the second time. We had no bath mats in either bathroom and some of the towels had holes and rust stains on them. The beds were very worn, with springs sagging and compressed (one had a tag from the 80's on the twin mattress) with toppers thrown over them. The hammocks from the previous year were no longer available to be used downstairs, bummer. There was a large water stain on the ceiling in the small bathroom that looked horrid and a constant dripping/running water sound coming between the walls or ceiling in the bedroom caused us to be concerned there was plumbing issues that might drench us during our sleep. The couch kept loosing feathers from tears in the pillows and cushions each time you sat on it. It appeared that general upkeep is required (missing banister pieces on the back deck, painting wall scuffs that were there the previous year etc). The house is on a cul-de-sac which is nice although many other renters have multiple cars and parking becomes a premium which makes getting in and out difficult. The police showed up to the house next door while we were there, looking for the renters because they were having a wedding and were illegally parked in to the cul-de-sac. The resort does nothing about parking issues. We contacted the owners about our issues prior to vacating the rental and they stated that they would be replacing the linens in the fall and a few of the mattresses. The resort pools are nice and a great place with kids. They had a few activities although it would have been nice to have a few more. The extended beach walk is very nice to have. Kitchen is nicely suited and full size washer and dryer come in handy. A hose helps get off the sand from our gear and we liked the grill.
Great location, good visit despite a few frustrations!
We love visiting Pointe West and this was the best location of the rentals we’ve stayed in! Steps to the beach walkover and on a cul-de-sac! We loved the area underneath the house. The outdoor shower was so handy and the grill was awesome! The owner recommended Rick’s Beach Rentals for the golf cart rental and it was worth every penny to be able to cruise around Pointe West and get from house to pool. The pools were in impeccable condition as always and the beach was perfect! The house is beautifully decorated and has a classy beach feel! We did have some things during our stay that caused some frustration. There was a significant ant problem in the kitchen that we fought the entire time and we found roaches throughout the house as well. The shower head in the master bathroom broke the first time we used it and the master mattress could definitely use an upgrade. There was significant water damage in the guest bathroom. When we gave the owner a heads up as to the problem, he acknowledged that the A/C drip pan had overflowed and been fixed, and the damage would be fixed in the coming weeks. Any concerns were communicated with the owner and he always responded, and indicated plans to correct for future renters. Overall, it was a great getaway for our family, despite the frustrations with a few maintenance issues.
Hi Jill, thank you for your comments. We always make every effort to improve the quality of our home based on customer feedback. At your recommendation, we've already replaced the mattress in the master bedroom.
Just to confirm the remaining comments:
-An exterminator has addressed the ant/bug issue.
-The water damage is scheduled to be fixed in a few weeks after the summer busy season. Unfortunately it occurred immediately before your stay and needed to dry out before the drywall was painted.
Thank you again. We hope to see you back next year!
Overall nice but some improvements needed for 5 stars
Mosquitos are no joke at the house. Please note that they are only bad down stairs. I'm sure at different times of the year depending on rain, depends on how bad they are going to be.
Ants-inside the house there were a lot of ants. The cleaning folks do not do the greatest job at this house, I have alerted the owner and he was going to look into it. We were in combat with them every day.
Beds- are lumpy and needing a change out.
Beach was great with few people. Everyone was friedlly
House - the set up was perfect for 4 adults and 2 kiddos.
Please also note that this location is a drive from Galveston. We knew this and bought groceries and cooked our own meals every night.
Overall we would stay here again, hopefully the ant problem will be solved.
Perfect Beach House
Our family of 4 really enjoyed our stay at this cottage. The house was decorated adorable, the AC was great, and a close walk to the beach. We were thrilled with the rental and will definitely be back!
Great family house
Enjoyed our stay! 4 adults and 3 kids
Everything was wonderful!!!
Anything and everything was so accessible!!!! The beaches were groomed so well we never made it to the beach club house. Spent ALL DAY on the water!