Canceled bookings will not receive a refund
Family Fun Times!
The home owner was very responsive and easy to communicate with. The home was comfortable and had everything needed for our stay. Most Home Away rentals only provide bare necessities in paper towels, toilet paper, kitchen supplies, but this owner made sure we had plenty for all week, which was a nice surprise. We cooked at "home" quite a bit, and the only thing missing was a casserole dish for the oven. The home is in a busy neighborhood, but set off the street a little, so we were never bothered by traffic or neighbors, and the yard with pool was very private and protected. The pool was clean and well-kept and a great feature to our vacation. Thanks for lettingus enjoy your home!
Read this review Please!
This property on the surface is as stated on the website. Upon arrival to the neighborhood, parked cars were everywhere on the street, not the best neighborhood. Furniture was dusty , a coffee filter had not been changed in so long, we couldn’t recognize the coffee grains covered in mold. Much worse was sitting in the living room and a roach crawls across my friend. We discovered roach traps throughout the home. I emailed the owner about my group going to a hotel, he took 5 hrs to respond, it was too late to find a room elsewhere. I do not understand all the 5 star reviews on this property, I can’t imagine someone traveling and spending their hard earned money on this substandard place and giving it such high marks. I’m suspicious of these reviews. Finally, I will never go back to this property. Beware.
Thank you for your review and sorry for the experience you had. I would like to reinforce you that when you book with online platforms, you will live in other people's houses. We are cheaper than hotels or resorts and we also provide kitchens, cooking items, etc... You should understand our cleaners have a lot of work and sometimes things are overlooked. We are not only doing business with HomeAway but also with other platforms and we have a lot of good reviews. Our guests' satisfaction is our top priority, so after guests check in we will check with guests if they are satisfied. I also offered you a refund if you leave the premise by the time we set, but it seemed you wanted to stay and receive a refund, that was not possible. Once again sorry for any inconvenience and thank you for your stay at my home.
Clean Place, Communication was great, Noisy Neighbors
Went for a graduation at UCSC and found it to be a great location (driving wise).
Some of the neighbors sounded like they had a party and were a bit rowdy. Good place for the price!
Hassel free and comfortable
We had a very nice and hassle free staying at this location.
Property in my list for new trip to San Jose
This property is good option .
Nice and understanding owner. Good place to stay and very nice home.