Evolve Vacation Rental
- english, french, german, spanish
Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum age of primary renter:25
Amazing house, fully restored, in great location. Communication with owners was very positive. I would stay at the house again!
Worst experience ever
By far this was the worst experience my family and I have EVER had staying at a VRBO. We arrived at the house and it was absolutely filthy. (Food in the kitchen sink, leftover food in the fridge, human hair everywhere, dirty toilets, blood on the bathroom vanity and on the bedspread and other things I will not mention). The owner was contacted immediately and one of them came by the house. He rudely walked through the house and stated that it looked “lived in” but was just fine. The cleaning lady arrived and he sent her away. We wiped off a corner of the counter with a clean rag and showed him the filth. Rather than apologizing and asking what he could do to make it right he ignored us. We literally spent hours cleaning, washing sheets and vacuuming the house. Later we talked to him on the phone about these issues and we were totally railroaded. We tried over and over again to explain to him that several different people in our party were all in agreement and we simply just wanted him to make it right!! We asked him to take care of the fees we were charged. He told us that we were all OCD. He finally agreed to refunding the additional fees that we were charged. We still have only received about 1/3 of our refund. My husband tried contacting him via text about the remainder and he didn’t respond. These people should NOT own or manage a VRBO. We have pictures to prove the condition of the house when we arrived and when we left it was very clean. If he would have given us a sincere apology and bent over backwards to make it right with us (as I would have done) we could have lived with it.
Matt, we're sorry your stay didn't meet your expectations. The homeowners prioritize the guest experience and go out of their way to make things right if the situation is justified. Cleanliness is of utmost importance and we understand the property was kept meticulous, as it always is. This is the first time this charming house has received feedback like this; most guests love staying here. The homeowner did refund you part of the cleaning fee as a gesture of their generosity and re regret that wasn't satisfactory to you. We have every confidence this home will continue to provide pleasant guest stays. Best, the Evolve Team
Charming Downtown Ogden Home
Great, adorable house. We appreciated that it's set up as a rental, so there's no personal stuff to navigate around. Spacious bedrooms and the upstairs/downstairs layout was perfect for our group of 5. Everyone had privacy and the house is pretty low-noise - the upstairs didn't wake the downstairs and vice versa. Master bedroom is lovely and the beds are all great. I was worried about the dog next door mentioned in a previous review but we didn't have a problem at all. A minor repair was handled promptly by the host. Plenty of towels. And it was nice to have condiments and spices in the house! Convenient to coffee, downtown, and mountain getaway time. Lightning fast wifi and nice to have Netflix and all the other services!
Perfect for anyone traveling to Ogden. Really comfortable beds.
Comfortable house, convenient location, some noise issues
This house is well-suited to host a fairly large group (8-10). It has been updated nicely and has some good features, including a remodeled kitchen and plenty of living room and dining room seating on the main floor. Due to the age of the house the layout is a little awkward. The master bedroom has an en-suite bathroom, which is nice. The second upstairs bedroom accesses a bathroom by going through the dining room and kitchen. The three downstairs bedrooms share a single bathroom.
The hosts of this property were very responsive. They ensured that lights/fans were on for our evening arrival and even left a nice cache of fruit and snacks for us. There was some shampoo/conditioner/soap, etc. in the bathrooms, which was also nice. I did have to contact them during my stay (more on that later) and they were very responsive each time.
There were a few small issues such as no window coverings in one of the downstairs bedrooms, a strangely folded rug in one of the bedrooms that was a major tripping hazard, trash in the trash cans, dirty dishtowels in the kitchen and a refrigerator full of partially consumed food... It actually looked like someone is living here when it's not rented and they didn't really bother to clean up before we got there. That made me angry since the cleaning fee is rather high for this property... at the rate charged I expected it to be spic and span for my arrival.
The most significant issue we encountered was the late night barking of the neighbors dogs. Apparently, they bark when the owner is at work at night. The dogs like to do their barking in the neighbor's side yard/driveway area which is directly adjacent to the bedrooms of this house. It sounded like the dogs were in our bedroom. On two nights it was fairly constant for 2-3 hours from about 10-1am - keeping everyone in the house awake. I contacted the host who explained about the neighbor's work schedule. Once the neighbor got home and brought the dogs inside the problem was solved. This likely isn't an issue in the winter months (since the dogs are probably kept inside during colder weather), but is something you might want to consider.
If it weren't for this issue, I would return again.