100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
The owner never gave us a gate code!!!!!!! Stuck outside in the middle of the night
The place is nice enough, but I had let the owner know we would be arriving in the middle of the night. She never sent me the code for the gate, so we were stranded outside the gate. I had no idea there even was a gate until we pulled up at 3:30 am and couldn't get through the gate. This was definitely NOT the way we wanted to start our vacation.
Then, when we were finally able to get in (very long story - but the owner never replied with any instructions or help), the place was not very clean. There was food in the sink, the dishwasher was full of clean dishes, but still all the dishes in the house were in the dishwasher. There were no extra sheets or blankets even though she says the place will sleep 4. The bed had a sheet and blanket, but that was it.
There was nothing essential at all. I don't expect people to buy my groceries, but there was not even salt and pepper. There were two empty shakers, but that was it. The house was extremely bare. In every VRBO I have stayed in before, it felt like a home. This place seemed like it was abandoned. No pictures on the walls, nothing to make it feel like a home at all. There was some toilet paper, but that was the ONLY thing that was actually in the house.
I think I could go up to at least three stars if things had been a little more prepared for guests, but my experience was not that pleasant. Of course, the incident of not being able to get in the gate by itself is reason for the one star review.