4 bedroom, 4.5 bathroom with stunning oceanviews
Pool / Spa
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 10
Great family getaway
The property is stunning and just steps to an AMAZING beach and steps in another direction to LOTS of pools. The bedrooms were decorated very nice and the beds very comfortable. There are also about a million washrooms, which is nice for families, and balconies with great views. The place is well maintained and there is a cleaning person who comes every day. This person will also do your laundry! Definitely a perk I was not expecting. But you do not have access to the laundry machines for your own use.
Judy was wonderful with communication and taking care of anything you asked. The on site Property Manager was easy to get ahold of through WhatsApp and responded quickly to inquiries. I 100% recommend booking the Chef services through him (get the fajitas).
As this is a booking through a private owner and not the resort directly, you do get stopped a lot and asked where you are staying, because they see you are not wearing an all-inclusive bracelet. This happened to us quite a bit when we were carrying our own food and beverages to the beach, pool, etc. but nothing came of it.
Also, this unit is the first in a row, next to the pools and pool restaurant, so it can get a little loud, but not too bad. My infant son still managed to nap! It is great for proximity to the resort amenities, although you are not allowed to eat at the restaurants, bars, etc. A bit of a bummer, but you get used to it.
There are places to buy groceries and alcohol just across the street, as well as a very nice restaurant on the water. A short walk down the street is Blue Gecko Cantina - the most AMAZING tacos in an open-air small restaurant - you will not regret it. We were also recommended to check out the restaurants at the neighbouring resorts, but they wouldn't let us in. Also a bummer.
All in all we had a WONDERFUL family vacation and will recommend this property to anyone who asks.
Thank you for your review and we are so glad that you had a good time and enjoyed your vacation in our villa and for all the positive comments and feedback. We consider it a plus that the security makes sure that people on the property are authorized as it provides that added security for all of our guests. We actually pay for that security in our condo fees. As you do not have to wear a resort band, the only way the for security to know who is authorized is to ask. As you mentioned there are a number of pools, whilst our villa is steps from the pools/beach, we are not right beside the activity pool where louder music and activities occur. This is why we like the location on the property. Being an end unit you also have a considerably wider unit with more windows (on the side) to allow for a more spacious living area. We are glad you had the opportunity to enjoy the chef service and also some of the fantastic local restaurants. We appreciated your feedback on access to certain restaurants - of course resorts can make changes to their own policies. That said, as you experienced, there are real gems of restaurants close to the villa and the diversity is quite wide spread. We have found that by having the option of the chef, the restaurants and if you want the grocery store, you get to eat what you want and where you want without considering that you have already paid the price of an all inclusive.
Thank you for staying at our home and we are so pleased that your family had time to relax and enjoy - especially at this time just before the pandemic.
Excellent customer service,- and awesome chef!
Thank you for the review. I am glad that you enjoyed your stay. We would be happy to welcome you back at any time.
We just wrapped up a great trip at this property. It's a cheaper alternative to an all inclusive and there's a lot of space to relax quite comfortably.
The owner is very responsive and trustworthy. There is also a property manager who is available for any questions and can help book whatever you might need.
The villa is really nicely equipped. Beds are comfortable. The unit is private. You have access to the Omni resort and facilities (just not to free food and drinks). The beach and pools are both just a few steps away.
We did take advantage of the private chef a few days. They charge a daily fee depending on how many meals you would like prepared for you. On top of that, you also pay the cost for groceries and would typically offer a tip as well. Our family of 5 ate very well - mexican, steak, seafood, etc. The chefs are versatile and will make whatever you desire. What's nice is being able to be by the pool or ocean and return to the unit 10 minutes before meal time and eat. He also cleans everything up for you. We had a chef come every other day. In between, we enjoyed going out to eat as well.
If you want to buy basic things, there is also a couple convenience stores just outside the property and a 3-5 minute walk. Their prices were reasonable. You do need to bring or buy shampoo and body soap. The washer and dryer is really only for the housekeeper and not for personal use. The housekeeper also did a very nice job of cleaning daily.
I had no issues going out to eat and using the busing system. Each ride per person is either $6 pesos $1 dollar. They run non-stop and I felt safe. When you go out to eat, you are usually charged in pesos. If you are paying in US currency, you get a better exchange by charging on a card than paying cash.
Great place overall! We were very relaxed, enjoyed the views and found the unit to be extremely comfortable.
Large villa with bathrooms for every bedroom!
This is a lovely villa located beach front within an all inclusive resort. You do not get all inclusive benefits when staying in the villa but you do get access to all pools and activities. The villa has everything we needed and includes daily maid service and bottled water (5 gallon? sized). Fresh beach towels were always available as the maid left them in the unit every day. There is no access to washer/dryer although it is in the unit.
The airconditioning is very good...in fact we had to dial it back to be comfortable! The kitchen is almost overstocked with plates, cups, pans, cutlery, yet oddly, there are no ice trays.
During our stay the smoke detector batteries started to "go" so it beeped. We disabled it and it was fixed the next day. We also caused the breaker to flip when we used a hairdryer where we shouldn't have. We informed the property manager and he immediately fixed it.
As others have noted the wifi is only available on the main floor (kitchen/dining/living area), not consistently one floor up (2 bedrooms both with ensuites, one with balcony ocean view) nor two floors up (master suite with ensuite, large balcony unobstructed ocean view).
The unit is immediately beside one of the pools but is down a little slope so you don't look over the pool, nor because of the angle can guests look into the suite.
We organzied with Fana a pick up from the airport which could have been smoother. There was no one there when we arrived and we wandered around for about 20 minutes and eventually one of the sign holders called him on our behalf. At that exact moment the guy who was supposed to meet us showed up and walked us over to where we were to wait for our van for 10 minutes. He waited with us. A minor inconvenience overall. We also hired the chef for our first night and it was perfect. The groceries we'd arranged for were in the unit, and dinner was being made as we arrived. Fantastic food with leftovers. I highly recommend using this service through Fana. On our last day our flight didn't leave until dinner time, so we arranged with Fana that the driver would take us to Tulum and a cenote before heading to the airport. We could not have been happier with the arrangements.
Wonderful! Just a few suggestions about the wifi.
The WiFi signal is weak on second floor and nonexistent on 3rd floor. Need to add a WiFi extender. Otherwise it was perfect. Definitely use the chef! He was wonderful!!
We are so glad that you enjoyed your stay at the villa and would be happy to welcome you back at any time. It is true that the wifi is most reliable on the first floor. We put in our own high speed internet and it works perfectly from the main floor as well as the patio; sit outside and stay connected! In Mexico homes are built out concrete. This is why it is difficult to get the wifi signal upstairs. We have actually tried a couple of wifi extenders and it has not solved the problem. We are working on a more reliable solution but rest assured you have high speed internet on the first floor.
Located right within the safe hotel zone of Cancun on the same property of the OMNI hotel and villas resort this private villa is the perfect place to relax and enjoy the ocean and resort amenities or go out and explore the area. Snorkeling, scuba diving, boating, shopping, dolphin swim, waterparks and more all within 10 minute taxi ride. Golf within 2 minute drive of property. World famous historical sites such as Mayan ruins at Tulum and Chichen Itza within 1.5-2 hour drive. Guided tours available.