100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Very easy and no hassle renting property. Very easy to find. Had a great stay. Cottage was clean and comfortable and warm. It was a perfect base for us to go biking all over the island.
Beautiful location, owners quiet and helpful.
We had a superb week in the Outer Hebrides walking around Harris and Lewis. The islands offer many very different walks. House was basic and functional and in an excellent location. One small niggle is the bed, you can feel the coil springs pushing into you.
The main surprise/disappointment was that we were sharing the property with the owner and her partner who were, very audibly, on the other side of a locked door in the kitchen; the wall between our lounge and theirs seemed paper-thin. They were lively until well after midnight.
During the day, when we were out, Jane visited our premises.
On the first occasion we discovered that some bread rolls (which had been included in a welcome pack) were 'removed': a heater we had left on a low heat was switched off: the kettle was switched off at the socket and problems with the Wi-fi router (which was in our part) necessitated several visits.
When Jane was walking about outside - always with glass in hand - we felt uncomfortably 'under observation'. Very little privacy.
The hot water tank & its control was on their side but used by both parties; not always enough water for a bath.
The small bed had a 'hammock-like' mattress with uncomfortable springs pressing through the surface - the second day we bought an airbed and sleeping bag.
The "panoramic view to die for" from the lounge was misted & distorted by 'blown' double glazing units.
The best thing we can say is "the premises were clean".
The worst holiday experience to date and not in line with your advertisement.
Our first and, probably, last booking with 'Owners Direct'.
We look forward to your response!
The bungalow is as they admit clean. These guests were however rather untidy. As the heading states, the bungalow is spacious, in a quiet spot and well located for superb views of the island. It is quite common to have very near neighbours or owners around and other holiday makers right next door that are audible. The various matters, such as the bed, that they mentioned will be endeavoured to be corrected however.
There are of course as with any holiday cottage some things that one could focus on negatively, especially if one is prone to exaggeration.
As it says beautiful location bright and spacious house
Loved it very quiet road lovely views was able to do what we came to do go all round lewis and harris good location nice welcome pack as we didn t get there till 9 pm
Nur der unangenehme Geruch hat gestört - das aber heftig
Der Bungalow liegt an einer wenig befahrenen Straße mit sehr schöner Aussicht. Der Bungalow ist tatsächlich geräumig. In einem kleinen Teil wohnen allerdings die Vermieter selbst. Alles wäre gut und mindestens vier Sterne wert, wenn es in der gesamten Wohnung nicht fürchterlich nach Urin gerochen hätte. Woher der Geruch kam, lässt sich nur spekulieren.
Der Geruch auf den es sich bezieht, ist tatas achlich ein Geruch, der von einigen der Heizkorper der Zentralheizung zu kommen scheint. Dieswird untersucht, und eine longe Zahnburste wurde geschickt, um zu sehen, ob eine grundliche Reinigung hilft. Gaste die nur die alternativen Elektroheizungen genutzt haben, die sich in jedem Raum befinden haben keine Proleme gemeldet. Es ist eine Schande dass dies nur 2 Sterne garantiert, weil die einzige andere Ferienwohnung, die ich kenne, in dem begehrten Dorf Keose viermal so viel kostet fur eine Woche Aufenthalt.