Check-in: 3:00 PM
Check-out: 11:00 AM
Canceled bookings will not receive a refund
Had a wonderful week 2 - 9th September at this wonderful villa. All amenities provided and great location. Only downside the upstairs shower was not working. Angela send a plumber round but unfortunately part had to be ordered.
Just had a lovely stay in this villa with family, would definitely recommend it. Not far from the front and all amenities. Well presented, with everything you need.
Lovely villa in a great location
We enjoyed our 5 week stay in this lovely villa which is in a great location. It is in a quiet area but close to the all amenities of the ‘strip’. Angela was very helpful and was always on hand for any queries. The heated pool was always warm and checked regularly. However the patio chairs were very uncomfortable and the cushions need to be replaced. Netflix was very good but we had to pay to receive uk tv programs for our stay. Overall we would highly recommend this villa for a short or long stay.
A modest refurbished property in a convenient location in Puerto Del Carmen.
The property is in a street parallel to the sea, approx 500m from the front. It’s in an elevated position, benefitting from sea views over roof tops of other properties.
There is a small heated pool. There was a cursory inspection of this pool by an ex-pat chappie after 3 days. He was at the property no more than 3 mins prior to a hasty departure. The pool was already clean in all fairness as I used the large scoop to collect the usual leaf detritus each day, so it wasn’t an issue really.
There are 6 sun beds which, whilst fairly new, are very stained. The owners have laminated signs explaining that this is due to sun creams and asking to refrain from using certain brands. There is an outside table with 4 uncomfortable chairs and some cream dis-coloured cushions that have seen better days. There is also an external shower and bar-b-q neither of which were used. There are 10 external lights, low down in the walls, of which only 1 worked. The lights higher up worked so again it wasn’t a major problem.
There was a distinct lack of towels for showering, we were provided with 1 medium towel and 1 over-sized facecloth per person for an 8-day stay. I requested that additional towels be provided for showering purposes and possibly the message never made it to the correct person.... These points have been made in the onsite “Comments Book” by numerous people, but seemingly ignored. I cannot understand why a linen service can’t be arranged to replace towels every day or 2 and the cost added to the villa cost. Again the bed linens were supposed to be changed on rentals over 1 week but this did not happen.
The villa is described as a 4-bedroom but it’s a 3-bed really and none are en-suite. There is a really grotty and peeling leatherette-style futon on the ground floor living area. I wouldn’t really recommend using it and again, I had requested linen for this during my booking, again without any being provided. I purchased some locally and then passed them to some friends in the locality who are staying for 3 months.
The are 2 modern large flat screen tv’s but unfortunately someone had taken the batteries out of the remote controls so I didn’t use them. It didn’t bother me as I spend all day outside and all night outside too:-)
The upstairs bathroom is well laid out and a good shower, the downstairs one is a bit pokier.
The loo rolls were in scarce supply but shops are nearby.
Overall the villa is reasonable value if you don’t mind the basicness.
Hi George, Thank you for the review albeit mainly negative which really disappoints as everyone else seems to love the property, and we pride ourselves on our positive feedback.
For information purposes, the sofa you refer to was replaced the day of you check out which a new sofa.
Have taken all your comments on board and will action with immediate effect, not being based on the island i do not see the comment book however i will be taking all of this up with the property management today.
This is a very impressive property. It is spotlessly clean, centrally located in a quiet area with every convenience you need provided in the villa. I will recommend this property to everyone. I am looking forward to booking this property again.
Just home from a weeks stay here , everything you could ask for in a villa , very comfortable and the air conditioner a bonus , a short stroll down to the strip and all the restaurants and shops you could wish for , we would definately stay here again