Check-in: 4:00 PM
Check-out: 10:00 AM
The Nightly Resort Fee of $28.00/nt + tax and a refundable security deposit are due on arrival.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Great location not even one block off strip.
Nice facility. The two bedroom suite was perfect for my family. We requested and received an upper floor with a view. Great location near MGM and Planet Hollywood.
Nice place, clean and the staff was great. Walking distance to the strip. Would stay here again.
We very much enjoyed our stay at Polo Tower.
The two bedroom suite was a great size. We appreciated having our own kitchen as well. Essentially being on the strip means the location is fantastic as well. Would have definitely preferred the hot tub to be working but, everything else was great including the very friendly staff.
Disappointing after 10 years satisfied
This was my 10th year staying at this property. From the check in, we were told valet was full and there was no offer to park our car for us. I would have tipped well but I guess they didn't want the cash. They have added a $25 per day resort fee which is entirely worthless on top of what we paid for the unit and the service we did not receive. There seems to be plenty of parking but were told that it belonged to the shopping center in front of the building. Still no offer to park our car. Also, we were there five nights and only received cleaning two of the five days and only after we called. It's really too bad because the potential for the location would be a five star property if their customer service was a little better. They were 100% full and maybe in the past when I stayed they were not. But if that's the case, they need to add staff if they want their rating up because it was quite annoying. The girls at the front desk were quite understanding and offered to contact the manager but I never received a telephone call back. Well bless their hearts.
Great location! Centralized and walking distance to the strip Spacious and clean suite! Property well maintained and clean. Excellent customer service. The suite included all the things we were looking for and having the kitchen was an added bonus. Will definitely book this again in the future!
I'd definitely stay again
The grounds of polo towers was clean. Location was hard to beat for the amenities. The rooms itself were clean, and well organized. The beds were soooo comfy and having the kitchenette was great. It's hard to get a room with a balcony on the strip. Overall, I'd definitely recommend it AND stay there again. My only issue was the AC wasn't loud enough to drown out the outside noise. But we got a fan and it seemed to help..