Bedrooms 2, Bathrooms 2, Sleeps 6
Property failed to live up to the advertisement
Be aware there is a steep, narrow flight of steps before you can access the lift. The Wi-Fi allowed internet use, could receive emails but unable to send emails. A washing machine and dishwasher were available . One dishwasher tablet was provided. It is usual that adequate sachets or such are provided when this equipment is available in an apartment.
There was an ample supply of plates and cutlery but generally a poor assortment of other practical kitchen equipment.
The apartment is perhaps more frequently used by people for a 1-2 night stopover. A longer stay highlighted a number of practical deficiencies.
first of all thank you very much for taking the time to write a review about your stay in Bologna even though it wasn't a good experience.
We regret not having been informed on the facilities matter during your stay, as we would have reacted quickly and done our very best to make your stay more comfortable. Our guest experience team is at our guests' disposal throughout the whole stay, ready to assist in any need and find the best possible solution for any issue.
On the other hand we would like to inform you that in the apartment description is written about the stairs...the Wi-fi is a high speed internet connection (100 MB) and at present we have never received any complaint.
By the way we apologise for any issues you may have experienced while staying in our apartment.