A Lovely Air Conditioned, Ground Floor, Non Smoking Apartment
About Alison Monk
Hi, we are Alison and Steve and we live in Brighton, UK. We are a friendly hospitable couple who have enjoyed holidaying in Los Alcazares, so much so that we decided to buy our own property. Once you visit we are sure that you will fall in love with the area and want to return again and again. FAMILY AND GAY FRIENDLY
Alison Monk purchased this Apartment in 2015
Why Alison Monk chose Los Alcázares
We have only just bought the apartment and have refurnished and redecorated to a good standard. The apartment is well equipped to make your stay comfortable and enjoyable. Home from home.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
This apartment is truly perfect, it’s in a peaceful area where you can really relax, yet a 5 minute walk will take you to a area that has a large selection of excellent quality restaurants. Also the beach is all but 5 minutes away, however with the quality of the 3 swimming pools you really don’t need to walk anywhere, and at the end of the afternoon at the pool the apartment offers a wonderful terrace that is blessed with sunshine and then during the evening offers a beautiful sunset. The apartment hosts all the facilities you would expect, was a little confused reading one previous review re security as there are actually 4 heavy locked doors you would need a keys for before you was in the apartment, whilst we went as a couple both of us would not hesitate to be there on our own. The biggest compliment is we will certainly be returning.
Very disappointed in position of property
On arrival at the Property we were met by the key holder.
Who quickly told us about the keys. And left.
The building was completely deserted in a very quiet road overlooking a field.
There were 2 locked gates to get into the building, 2locked gates to get into the apartment and to locked gates to the balcony area.
Which was straight onto a very quiet road.
The key holder left without giving us any information about the nearest supermarket etc.
As it was now approximately 9pm we felt this was important.
There was no heating on in the apartment. No towels in the bathroom and it was very cold.
When I tried to lock all 6 doors.
The outside door would not lock neither would the balcony one.
I phoned the key holder several times but no answer number unabtainable. I also sent a txt message asking her to contact me.
No response. I then sent an email to the owner in the UK.
As we are 2 ladies in our seventies we did not feel safe in that apartment so we left and found other accommodation.
The following day the key holder replied saying we had to turn the key 4times towards the field to lock the door.
A bit late as we had left.
She also said she was not on 24 hour call.
The apartment did not feel part of the complex, there was another key to enter it to reach the pool and there was no back up for emergencies.
A few days later my friend was very upset about the whole experience and wanted to go home.
I changed her flight and she went home on the 4th April incurring more expense.
I went to stay with a friend.
All in all the Holiday was a disaster and I feel we should have a full refund of monies paid.
I hope you can look into my complaints.
I notified the owner and the key holder. The owner finally responded 2days later and said she was trying to contact the key holder and no one complained about the apartment before!!!
I look forward to your response.
Thank you for your comments although I do feel these comments are for OD rather than a review of the property.
Linda is a very experienced keyholder who looks after numerious other properties and for every guest she shows guests how the locks work, where everything is and how things work including heating.
Linda as a keyholder does not offer a 24 hour service as very few keyholders do, if any.
I do not believe you stayed long enough to enable yourselves to have a pleasurable stay.
Clean well maintained apartment
Good position 10 min walk from the hotel 525 and mercadona, pool area lovely and complex relatively quiet. Good facilities in the apartment and English TV was a bonus would definitely use again
thank you so much for your review.
I am glad you enjoyed your stay with us and you have the apartment well equipped.
Really great apartment in a lovely area with everything you need.
We had a fantastic stay in the half term holiday with our teenage twins. Alison has thought about everything that you would need to enjoy your stay from super comfy beds to dvds, games and a good selection of books. The apartment is lovely and was a perfect size for us as a family of four. It was extremely clean and tidy and Linda who met us at the apartment to give us the keys was really helpful. The apartment is in a good location and it is an easy walk to lots of lovely restaurants (with a good choice open even though it was February), in particular Alison recommended a restaurant called Flavour to us which we all agreed was amazing and our favourite meal of the week!!! The beautiful beach was only about a 10-15 minute walk away too. We hired a car and found it was very easy to get around and that within a short drive from Los Alcázares there were lots of places to explore in particular Cartagena with its Roman Amphitheater. We would definitely stay again and would highly recommend this lovely apartment.
Thank you so much for your lovely comments and we ate very glad you found the apartment nice and had everything you needed.
We look forward to seeing you again.
Lovely apartment and everything needed was there
It was an amazing adventure and the apartment made the experience better, everything that we needed was in the apartment and it is very cozy and homely, was very very happy to get to stay there for the time I did, highly recommended.
Thank you for your lovely review.
We are glad you enjoyed your stay and that you found it homely and cozy and would welcome you back
Lovely, clean apartment which overlooks the mountains. Best air conditioning ever!!
What a super 9 days we've spent here! Upon arrival, the apartment was immaculately clean and cool (which is exactly what was needed after our delayed flight), the owners had even left a bottle of bubbly to celebrate our arrival. The bedrooms were super spacious and offered plenty of room for all of our bits n bobs. Sunbeds and towels were also available for our use. This apartment also has theeeee best air conditioning... ever and it was fab not to have to pay an additional fee for this!! The only down side would be that a couple of the sunbeds were not suitable for use and that with the main door being on the outside of the complex, 2 sets of keys would've been a real help. I would 100% stay here again and totally recommend it to anybody thinking of staying here.