- english, french
Canceled bookings will not receive a refund
There were significant extra expenses incurred during this rental that were not made clear in the original listing, and the manner in which the owner has communicated with us after the rental has often been unpleasant and sometimes rude.
We were charged a "late arrival fee". The listing does not state this fee and the attached document the owner includes with the listing says late arrival must be agreed beforehand, with no mention of a fee. We informed the owner 6 days in advance of our expected arrival time of 17.30, at which point we learnt we would be charged.
Bedding and sheets are not included in the booking, and you may end up paying a significant amount unless you carry your own bedding with you - another hidden charge not included in the listing.
We paid a (significant) cleaning fee in advance but also cleaned the property to a reasonable standard prior to departure. We then received a rude message complaining about several things, most of which with a reasonable owner would be covered by the already paid cleaning fee (eg a child’s handprint on a mirror). The owner also embarked upon an indignant discourse questioning the manner in which we were raising our children, which would have been amusing were he not using this as an excuse to keep back a significant amount of our deposit. We are still engaged in trying to recover our damage deposit, complicated by the owner insisting upon a cash deposit rather than going through the Homeaway damage deposit account.
The property itself is plain and basic (no wifi or washing machine) and small details are missing, eg no bath mat, no dish cloths. The welcome pack consisted of a toilet roll.
Très agréable séjour à Bidart
Appartement rénové, en bon état, fonctionnel et agréable.
Très bon emplacement, au calme, dans une propriété privée à quelques minutes de la plage et du centre de Bidart.
Propriétaire très accueillant et très bonne organisation de la location.
Séjour très agréable!
Séjour magnifique, belle région
A deux pas de Biarritz, le charme de Bidart opére, plage très propre et sous surveillance. Appartement lumineux, propre et fonctionnnel.
Je reviendrai avec plaisir.
vacances reposante dans belle résidence
appartement idéalement situé dans beau parc paysager séjour reposant et relaxant.
logement clair et fonctionnel.
by train : rail station Biarritz la Negresse
by plane : Biarritz Airport
by Car : A10 Highway
BIDART, A VILLAGE WHERE SPORT AND LEISURE COMBINE TO PROVIDE A HOLIDAY SUIT YOU. A pittoresque village, between Biarritz and Saint-Jean de Luz, steeped in tradition and rich in culture. Holidays to discover the prestigious neighbouring towns of Biarritz and Saint-Jean de Luz, and Bayonne, inland Basque country and Spain are all close at hand and ripe for sightseeing.