3 bedroom with 3 bathrooms on the Bay of Acapulco
- english, spanish
We are married couple that has been hosting guests for over 10 years. My wife is from Mexico and we love the beach lifestyle. We also love to travel the world and explore new places.
Brian purchased this Condo in 2010
Why Brian chose Pichilingue Diamante
We love the Marazul complex with its ocean views and fantastic location. The gym facility is great for morning workouts and the spa area is so relaxing. The large swimming pool is great for an afternoon session. Reserve a massage in the spa area and feel hours of pure relaxation.
What makes this Condo unique
Valet parking with a private beach area. Snack bar by the pool. The patio is overlooking the bay of Acapulco and makes each sunset a spectacular show.
Check-in: 2:00 PM
Check-out: 11:00 AM
Please do not sit on the furniture with wet clothes. There are designated pool and beach towel provided that must be used in those areas. Cleaning service can be arranged.
100% refund if canceled at least 60 days before arrival date.
I enjoyed every minute. It was breathtaking just like the pictures. We will be back! However, finding this location was very difficult and when we did arrive at marazul the guard at the front sent us away telling us we didn't have a reservation there. He sent us to yet another location. This guy didn't even check the paperwork. He was unkind, rude, and disrespectful. He had a bad attitude as soon as we pulled up. After flying for 5.5 hours and being lost this guy made me worry that i had gotten taken for my money and left without a place to stay. There was no customer service there. All in all, beautiful place, horrible customer service.
I agree with you that our security at Marazul can be very protective of our complex but once our security knows your face they become very friendly and helpful. I am sure that once you entered the complex you encountered the valet, who greeted you and was willing to help you out of the car and with your luggage and then the reception area who certainly made you feel at home.
Again, I do agree with you that the security at Marazul is very strict and can be uncomfortable upon arrival since we pride ourselves of having one of the best security services in Acapulco and we make sure to verify the identity of every person that enters Marazul. As you probably know VRBO does not check people’s identities and many people are allowed to use false identities and pay with false credit card. We want all of our guests to feel secure, relaxed and comfortable in all of our installation’s services such as the private massage area, spa and children's areas.
Also, I did contact you twice before your arrival date to make sure that you were aware that your vacation stay in Marazul was confirmed. For your next visit with us, please know that I am always available to help you arrive at the complex, to check in or any other inquiries that you may have.
We are looking forward to hosting you in the near future.