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Moon Palace, Great family vacation; VIP benefits for all; Unlimited golf option

Bedrooms Studio
Space 470 sq. ft.
Property type hotel
Minimum Stay 5 nights


About the property

The Best Family Resort With Full VIP Member Benefits with Unlimited Golf Option








We can book 4 - 6 nights, with or without golf, at the Moon Palace. So for that extra special long weekend or middle of the week break, let us help you unwind.

However, the best deal with the most benefits is for stays of 7 nights or more. There is no limit for the number of nights and no limits on the number of rooms we can make available.

So if you are planning a week with just you and that special someone or a large family gathering, wedding or other group function, we can help.

Friendly people! Fantastic service! Outstanding benefits! Facilities second to none! Wonderful food! 24/7 Room Service! Top-of-the-line drinks, both alcoholic and non-alcoholic! World class Spa and treatments! Fun activities for the entire family! Beautiful beaches and pools with reserved VIP areas! Fabulous golf courses! Interesting tours! and more! All-Inclusive for one low price!

Look at the reviews from clients to see what each of them enjoyed about their stay at Moon Palace and then ask us to help you plan the best activities for you and your family and friends.

Unlimited golf as an option for all.

Each suite receives $1,500 in resort credits that can be used for extras over and above the wonderful benefits of our VIP membership. Some of the extras are additional tours (you receive 2 with our membership); additional spa services (each adult receives a 25 minute back massage as well as a manicure and pedicure with our membership); special dinners; upgraded wine; golf and golf lessons; beauty salon and scuba diving among other services and activities.

We love to help couples and families plan their vacations and experience the high quality service, activities, facilities, food (15 restaurants from which to choose plus snack bars and 24/7 room service) and all of the other things that make a vacation memorable. Let us help you create memories.

For other special vacations, look at our other listing: VRBO 439614.

More Details

Property Manager
David and Allynn Dealy
Member since: 2012
Speaks: english
Response time:
Within 2 days
Response rate:
Calendar last updated:
September 16, 2017

About David and Allynn Dealy

We have been VIP founding golf members since 2000 and Diamond members since 2013. Every year since 2000, we have gone to at least one of the resorts and some of the years to two different ones. Prior to 2000, we had never gone to an all-inclusive resort but our experiences with the various Palace Resorts has been nothing short of exceptional. We celebrated our 50th anniversary at the Sun Palace in 2013.

Allynn is a retired high school math teacher. She is an accomplished photographer, pianist and is the leader of the community choir in our town in Texas. David is retired from the supercomputer industry. He has served on two different school boards in Texas, one a very large district and our small district where we now live. He was a high school and college basketball official for 22 years, having refereed the Texas state high school finals for 4 years and in several college conferences. He “hung up his whistle” in 1985 but still watches the referees as much as the players during a game.

We have three children and five grandsons. All of our kids spent their honeymoons at Palace Resorts. Four years ago we both had surgeries. So we spent a week at Palace Resorts taking advantage of the fitness center, spa, beach, great food and great service. It was the best physical therapy and one we highly recommend if needed.

As part of the Diamond program, we have incentives to sell some of our weeks. That is why we can sell them for less than the member’s rate and far less than what travel agents charge and with more benefits. Through the years, we have sold over 400 weeks. Friends telling friends about us is what has made this possible. We can sell as few as 5 days with or without golf.

David and Allynn Dealy purchased this hotel in 2000

Why David and Allynn Dealy chose Cancún

If we had to pick one quality that sets the Moon Palace apart from others, it is the people who work to make your vacation special each and every day. From the gardeners, to the waiters, to the bartenders, to the golf course staff, lifeguards, kids club personnel and on and on. They make you feel like family. That is why in the photo section you will see pictures of the people as much as the facilities. Best vacation we've ever had; golf course was beautiful; food was excellent; can't believe the service; the room was fantastic; what beautiful grounds; and can hardly wait to go back are just some of the comments we have received. Look at the review section to see more.

What makes this hotel unique

When you go as one of our guests, you and your party wear the black wrist band which means you have all of our benefits. These include but are not limited to:

- Free round trip transportation from/to local airport

- Spa services to include 25 min. back massage, a manicure and pedicure per adult; 20% off additional services

- VIP areas at beaches and pools

- Advance booking of tee times, tours, spa, etc.

- Priority on room locations based on availability

- - Unlimited use of hydrotherapy facilities


Cancún Hotel Accommodation and Amenities

Property Type:
  • hotel
Building Type:
  • building
Accommodation Type:
  • Hotel
  • Catering available
  • Breakfast - Included in Price
  • Lunch - Included in Price
  • Dinner - Included in Price
  • Housekeeper Included
Floor Area:
  • 470 sq. ft.
House Rules:
  • Check-in: 4:00 PM / Check-out: 11:00 AM
  • Max. occupancy: 4
  • Events Allowed
  • children welcome ...
  • pets not allowed
  • smoking allowed ...
Location Type:
  • Beach View ...
  • Beachfront ...
  • Golf Course Front ...
  • Golf Course View ...
  • Ocean View ...
  • Oceanfront ...
  • Resort ...
  • Water View ...
  • Adventure
  • Away From It All
  • Family
  • Historic
  • Romantic
  • Spa
  • Sports & Activities
  • Tourist Attractions
  • Air Conditioning
  • Elevator
  • Fitness Room / Equipment ...
  • Hair Dryer
  • Heating
  • Internet ...
  • Iron & Board
  • Linens Provided ...
  • Parking
  • Telephone ...
  • Towels Provided ...
  • Free Wifi
  • Coffee Maker ...
  • Kitchen ...
  • Microwave
  • Refrigerator ...
  • Child's Highchair
  • Dining ...
  • Dining Area
  • 1 Bathroom
  • Bathroom 1 - toilet , shower , jetted tub , 2 person Jacuzzi in each room
  • Double jacuzzi tub in rooms; separate shower; double sinks;
  • Studio, Sleeps 4
  • Bedroom 1 - 1 king , King or 2 doubles available
  • Either a king or 2 doubles, your choice. Minimum of 2 adults per room and maximum of 4 people.
  • Books ...
  • DVD Player ...
  • Foosball
  • Game Room ...
  • Games ...
  • Music Library
  • Ping Pong Table
  • Pool Table ...
  • Satellite / Cable
  • Television ...
  • Toys ...
  • Video Games ...
  • Video Library ...
  • Balcony ...
  • Bicycles ...
  • Boat ...
  • Golf ...
  • Kayak / Canoe ...
  • Lanai / Gazebo ...
  • Outdoor Grill ...
  • Tennis ...
  • Water Sports Gear ...
  • wheelchair accessible ...
Pool / Spa:
  • Communal Pool ...
  • Heated Pool
  • Hot Tub ...
  • Sauna ...
Onsite Services:
  • Car Available
  • Chauffeur
  • Concierge
  • Massage
  • Staff
  • health/beauty spa
  • live theater
  • playground
  • recreation center
  • restaurants
  • ruins
  • theme parks
  • water parks
Leisure Activities:
  • antiquing
  • beachcombing
  • bird watching
  • boating
  • eco tourism
  • horseback riding
  • horseshoes
  • luaus
  • miniature golf
  • outlet shopping
  • paddle boating
  • photography
  • scenic drives
  • shelling
  • shopping
  • shuffleboard
  • sight seeing
  • walking
  • wildlife viewing
Local Services & Businesses:
  • ATM/bank
  • Babysitter
  • fitness center
  • groceries
  • hospital
  • massage therapist
  • medical services
Sports & Adventure Activities:
  • basketball court
  • cycling
  • deepsea fishing
  • fishing
  • golf
  • golf privileges optional
  • hiking
  • jet skiing
  • kayaking
  • paragliding
  • parasailing
  • roller blading
  • sailing
  • scuba diving or snorkeling
  • snorkeling
  • snorkeling/diving
  • sound/bay fishing
  • spelunking
  • surf fishing
  • surfing
  • swimming
  • tennis
  • water tubing
  • wind-surfing
Nightly entertainment including historical and musical floor shows and other fun events. Kids clubs with supervised activities and teen club. Baby sitting available for parent's 'getaways. Special entertainment available at different times of year. Free tickets for guests when there is a show. There is entertainment every night. Adult disco is open very late; teen disco is open until 10:00 pm


Exceptional! 5/5 -
(37 traveler reviews)

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Moon Palace, Great family vacation; VIP benefits for all; Unlimited golf option
average rating of 4.972973 based on 37 reviews
New York

Great Vacation at the Moon Palace, Cancun!!

  • 5 of 5

We had a really fun week at the Moon Palace Cancun! David was great to work with and all the benefit of his VIP status were awesome not to mention the money we saved by booking through him. We will definitely book through David for our next trip. During booking and after he answered all of my questions and more.

My kids really loved the Moon Palace Sunrise because the Flo Rider is there and so is the Teen Club. They also played mini-golf everyday and loved the huge pools. We all enjoyed the variety of restaurants that the Moon Palace had to offer. The Family Suite we booked for the trip was awesome. Two really nice rooms with really nice amenities. The kids loved the Xbox and got a real kick out of ordering room service for dinner one night while my husband and I enjoyed a quiet dinner together.

  • Submitted: Sep 23, 2016
  • Stayed: August 2016
  • Source: VRBO, from HomeAway
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1 0

Family Vac

  • 5 of 5

This is our 2nd time booking with Dave and will not be our last.

We had an amazing time at the Jamaica Moon Palace. We really liked this resort. We actually liked it a bit more than the Cancun palace which we liked it a lot.This place is smaller which we kinda like instead of being spread out so much.

The beach and beach water is also VERY nice.

They have a very nice activity area at the beach in which you have "Included" access to single and Dbl kayak's, Paddle boards, water buggy's, hobie sail boats (They take you on). and it's on the crystal clear water.

The dolphin swim and snorkeling is open right at the resort and water clarity is also very nice for those too.

The room (we stayed in building 1) was very nice with a very nice view. Had plenty of room and nice balcony.

The resort was very clean and probably one of the best parts was the staff. Everyone is very nice and helpful. It also helps they speak English as my Spanish is not very good! We had some great conversations with the staff.

If you go make your way to the activity beach and ask for Kevin. He was a lot of fun and was great with the kids.

The restaurants although not near as many as the Cancun resort had even better food. Especially the steak house and seafood restaurant. Both were excellent!!

Ask for Jamie at the seafood spot. You won't be disappointed.

The buffet was very good as well.

We enjoyed going to Dunns river and Mystic Mnt but had the most fun at the "Blue Hole". We met a very nice cab driver that took us to it and waited while we stayed for several hours. He will take you and wait (Admission included) for $30 each.I highly recommend going to the Blue Hole! Our Guide Dwain was awesome!

Book a Trip with will not be disappointed! David is VERY responsive and makes sure everything is just right.

We will be back for sure.

  • Submitted: Aug 23, 2016
  • Stayed: August 2016
  • Source: VRBO, from HomeAway
Owner's Response: David what a great review right down to who the best waiters are. Moon Palace Grande is truly a remarkable place which you described very well! So glad you and your family had such a grand(e) time. Thanks for booking with us again. We look forward to helping you again in the future...
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1 0

Wonderful experience with lasting memories!

  • 5 of 5

This was our first time at Moon Palace and through booking with David. From beginning to end, everything went very smoothly. We had a wonderful vacation and our family enjoyed every moment of it. The service and the VIP benefits we received through David's membership was truly outstanding. We will definitely be booking with David again!

  • Submitted: Jun 22, 2016
  • Stayed: June 2016
  • Source: VRBO, from HomeAway
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1 0

Amazing experience! Get treated like Royalty at this Palace.

  • 5 of 5

We too are return customers to Palace Resorts although we had not had the pleasure of dealing with David before. He goes far beyond other members to insure his guests get the treatment they dream of. My spa and dinner reservations were made in advance (Thanks!) and when the resort upgraded him to leBlanc due to overbooking, he went to bat to ensure that we got the same benefits we would have gotten had he been there. We booked another week after returning, buying a week directly from him (through his contract, David owned this week outright). When I fell and required surgery, David refunded our money immediately! (That's even better than Palace offers, they keep your money and make you re-book within a year.). We will be back! We love to be at Palace for our Anniversary in the fall and already told David we would if I can just get my husband to agree to two weeks...

  • Submitted: Apr 16, 2016
  • Stayed: December 2015
  • Source: VRBO, from HomeAway
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1 0

Outstanding Holiday!

  • 5 of 5

We have visited Moon Palace before but this year was our first time booking through David - from the moment we landed, our transfer was waiting & we were whisked through to the VIP check-in area - from that moment on everything David had put in place for us went like clockwork - there was not a thing we could fault with the arrangements made on our behalf. As we had booked through David we could take advantage of his Diamond status & had black bands & numerous benefits like cabanas on the beach or around the pool, personal waitor service, VIP bars / relaxation areas in all three resorts that we could visit, complimentary spa treatments for the four of us each week & we were able to pre-book our tours which saved lots of time. I cannot recommend the Moon Palace Resort highly enough - nothing was too much trouble, anything you asked for was with you in minutes - all the stsff were friendly, professional & focused on making sure you have an amazing time. David is the only person to book with if you are thinking of visiting a Palace Resort, infact we have been home a week & have already booked for our parents to visit - David is competitive, efficient & a pleasure to deal with!

  • Submitted: Apr 12, 2016
  • Stayed: March 2016
  • Source: VRBO, from HomeAway
Owner's Response: Sarah, thanks for booking with us and enjoying all that Moon Palace has to offer. Your emails during your stay have helped make us better "tour guides" for our grandsons as we are here with them now. The service by the staff of Moon Palace makes it so nice for your family after a long flight from England. Getting off the plane you don't want any hassles and when everything is taken care of from the moment you land, you know your next 2 weeks will be wonderful. Thanks for your comments and for booking with us. We have already booked your parents for their June visit. And thanks for sending pictures of your family while here. Come again soon...David
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Superb Holiday

  • 5 of 5

I would recommend that everyone books through David when wanting to stay at Moon Palace, he is a pleasure to deal with. Nothing was too much trouble, all of our questions were answered promptly and we felt happy to act upon his recommendations. We were able to book our excursions, spa treatments and golf in advance. David set most of these up for us and if he wasn't able to he certainly made sure we had a contactable person in resort to deal with directly. We had a great time, the resort is fantastic, the staff are amazingly helpful and cheerful and we would love to go again sometime. Thank you David.

  • Submitted: Apr 12, 2016
  • Stayed: March 2016
  • Source: VRBO, from HomeAway
Owner's Response: Jane, so glad you and your family had a nice vacation at Moon Palace. It is a wonderful place for families! We are here this week with our daughter and her family enjoying many of the activities, food and services that you and your family enjoyed. Thanks for booking with us. Regards, David
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Nearest Airport
7.5 Miles
Car: not necessary

Moon Palace is situated in a tropical paradise with walking trails through jungles, along beaches, around golf courses and through the resort itself. Bicycles are available, free, for long rides around the resort.


Rates & Availability

Taxes and fees are additional
This calendar has not been updated in over 2 months and the availability shown may not be accurate.

Additional information about rental rates

Rates shown are for 2 adults in Moon Palace Jacuzzi suite and include $1,500 resort credit.
Kids under 4 free. Kids 4-12 free from June 1- August 31; otherwise, kids 4-17 are $57 per night additional in 2017. Additional adults in rooms are $113 per night in 2017. Room is a minimum of 2 adults and maximum of 4 people.

Rates are not final until confirmed. Rates include taxes and gratuities. Payment is directly to the resort. Cancellation is 100% if cancelled 5 nights or more prior to arrival; 1 night's penalty if 4 or fewer nights prior to arrival

Manager's Cancellation Policy

  • 50% refund if canceled at least 7 days before arrival date.
  • 100% refund if canceled at least 14 days before arrival date.
  • Service Fee fully refunded on cancellations that qualify for 100% refund.