About Railey Vacations
In the event your plans change and your rental must be canceled by you, regardless of reason, including bad weather, illness, death or economic factors, advance payments cannot be returned unless the property is re-rented at no loss to the owner. Only the guest listed on this contract can cancel a reservation. Deposit money (minus the administrative fee, cancellation fee, and travel insurance where applicable) cannot be returned unless the property is re-rented at no loss to the owner. If we are unable to re-rent the property, the full advance payment will be forfeited. Every effort is made to re-rent the property for your cancelled dates and part of this effort may include discounting the time period to attract a new renter. If the property must be discounted in order to become re-rented, the difference of the discounted amount will be subtracted from your total refund for the cancellation. RV will discount the rental as they see fit and does not contact renters of cancelled reservation prior to this decision to reduce pricing. As an alternative, if you have accepted Travel Insurance and you must cancel, you may be able to make a claim through the insurance company. If we are able to re-rent the property on your behalf and there is a refund due after deduction of fees and discounts, we will contact you the month following your departure dates to let you know the refund amount. We do not process refunds sooner than the month after your departure date under any circumstance.
Check-in: 4:00 PM
Check-out: 10:00 AM
Additional Fee Required
Minimum age of primary renter:24
Max guests:16 (sleeps up to 16 adults)
Canceled bookings will not receive a refund
Very disappointing house
The hot water was broken. The house is old, some faucet not working.
The floor lamp was broken and kitchen became really dark.
It wasn't pleasant as we expected.
Beautiful house and our family loved it!
We were there for my son's wedding and it was the perfect house to accommodate my family... so comfortable and cozy... will definitely rent this house again!
We are so honored that you chose to stay with us on such a special occasion. Mystic Cove is a wonderful home to make such special memories in. Thanks for you sharing your experience. We hope to see you all again soon!
All the best,
Our family of 17 spent a very relaxing week at Mystic Cove, an outstanding property. It is very well-equipped, including a kitchen with every appliance you'll ever need. Access to the lake is very direct, although the walkway to it is a bit awkward: the flagstone tiles are situated much too close to some bushes and you are left to scramble down a rather steep hill to get to the water. The owner is aware of this and said he is trying to correct the problem. Another issue is the advertised occupancy..."sleeps 16". There are two pullouts but they are not large. It is advisable for renters to bring a couple of inflatable beds.
These are minor shortcomings and I would rent this property again.
Thanks for your review! We will certainly take your feedback into consideration as we look to the future. We are so glad that you have a relaxing time on your Deep Creek Lake vacation! We hope to see you again soon!
Your Friends at Railey Mountain Lake Vacations