Evolve Vacation Rental
- english, french, german, spanish
Very nice cabin, but not the private experience we were expecting
The cabin and property itself was very nice, however, it was not the private, lake experience we were expecting. The cabin sits up closer to the road with a very limited view of the lake. It does have its own fire pit by the woods, which was very nice, but would have preferred it be down by the lake. The home owner lives on the property and has a separate main house and main dock down by the lake. While there was another dock available for use, it felt awkward walking through their main space and using the dock while they were 50 feet away on their dock or in the house. If you are looking for a true lake front and a private experience, I would not recommend this cabin. Other than that, the stay was fine and the cabin was nice.
Stephanie, thank you for your feedback. We are glad to hear that you overall enjoyed your stay, but do apologize for any miscommunication regarding the layout of the property. It has always been disclosed on the listing that the homeowner lives on site in a separate unit, and the listing does not advertise that the fire pit is on the lake, but we are sorry if that caught you off guard. Thanks again for your insight. Best, the Evolve Team
Very nice cabin, very nice home owners, but not exactly what we expected
We really loved the cabin, and the home owners were wonderful, friendly and accommodating. We did not expect it to be located behind a main house where the owners of the property live. To access a private dock, which is located about 25 feet from the owners dock, you will need to walk around the main house. There was not private WiFi and we were denied access to the owners WiFi, which was a problem because cell phone service in this area was patchy at best. Evolve Vacation Rental manages the property and had offered us a refund for an issue with the initial lack hot water, which we never received. I believe Evolve is doing a disservice to the property owner for misrepresenting/omitting facts about the rental and for lack of support when there is an issue (the property owner herself, solved our problem as soon as possible). We did ask some specific questions about the set up of the property before renting but did not receive a response. In retrospect, we wish there would have been more transparency in the representation of the property and better communication throughout.
Jane, thank you for taking the time to leave this review. We're deeply sorry for the issues you encountered and we really appreciate your feedback. We have addressed your concerns both with the homeowner and with the necessary teams here at Evolve to ensure future guests can enjoy five-star stays. We hope that the measures taken since your stay have helped to make things right - thank you again for your feedback. Best, the Evolve Team