Pool / Spa
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
The price and the location are excellent. I was texted at 12:30 that I could not check in until 2 1/2 hours after the agreed check in time and I must say, after driving for 7hrs. I was very upset that a maintenance issue had been scheduled during my time. The apartment is clean but not as comfortable as I would have hoped. The Couches are hard and the vinyl required covering with a blanket of which their were no extras other than the bed ( which was comfortable if you are sleeping alone.) The small deck off the bedroom is wonderful for morning coffee but you have to take a chair outside to sit out there and there is only one. One other thing, although the place is on the ground level there are tall concrete steps that lead to the doorway from the parking lot. My mother, 74 with bad knees, had a hard time traversing them especially in the dark. Overall though, good enough!
I'm glad you gave us the opportunity to host you. I'm very sorry about the maintenance issue. It was an emergency and a one off situation. It had to be sorted before you checked it. I sincerely apologize for the inconvenience that caused.
We would improve on the comfortability level of the furniture.
Thanks for the review!
Quiet, clean apartment in a nice area
We we’re pleasantly surprised at the quiet apartment complex this unit was in. It has trees outside the walkout patio which gives a secluded feel. Everything was clean and the bed was comfortable. WIFI was fast. Victoria was quick to respond to all our questions. Would definitely stay here again!