Apartment, 1 Bedroom, 1.0 Bathroom, (Sleeps 4)
GREAT LOCATION & EASY ACCESS TO DC
The location is excellent for access to all points in DC. Quiet apartment with plenty of room and well worth the price. Mattress is in need of replacement. Customer support tried for three days to provide t.v. access. They consistently tried to have me sign-on to DirecTV Now via the Samsung smart TV app, did I mention for three frustrating days. Late on the third day they finally realized that the access was via the ROKU device. Walla success, it was as simple as that.
Just key rings and parking garage key card were furnished. No explanation of the IMPORTANCE of the little fob on the key ring. Otherwise, you may get locked out of building if you go to garage to retrieve additional items from your car. Not one guest should go through so much frustration, when it is simple enough to readily supply critical information. Now that you know the shortcomings of your product the following is a sincere suggestion to assist your future guests:
1. Provide clear written instructions as to the required use of the fob to re-enter the building.
2. Written instructions for use of smart TV.
3. Written instructions how to access live tv channels via ROKU.
4. All of the above could be on one sheet of paper, printed double sided, and laminated for repeated use. Simple solution and your guests will be happy.
The pictures on the VRBO site does not do this place any justice. It’s a great property! Has an underground parking garage and it’s located within minutes to most of DC’s attractions. The management was readily available for all my questions, since there was an issue receiving their emails. I will definitely use this place on my next visit here. I also couldn’t believe how much cheaper it was to stay here compared to the local hotels.
Very nice had everything you could need.
Didn’t know they charged you for the deposit right of way but beside that everything went well.
Modern, yet cozy
This apartment was a great place for my family to visit together. We enjoyed using the workout facility and the fully stocked kitchen was great for cooking meals. The space was incredibly clean and comfortable.
Clean, safe, quiet and good location
Came to visit new grandson and found the location perfect. Would stay again in future
Fantastic apartment and customer service!
As the title of my review implies, I found both the facilities and support provided by Lyric to be more than expected. As a previous reviewer had indicated, "Just Book it." Everything was taking care of for me, down to the smallest detail. For example, they even provided a "sleep kit" should your companion be too noisy while your trying to rest. That, combined with the other convenience items left for you to enjoy, makes this apartment living seem as close to a hotel as possible. The entire process went as smooth as you could hope. It was perfect for our three week stay and I would highly recommend it to anyone planning a trip to the area.