1 Bedroom, 1 Bathroom, Sleeps 4
Canceled bookings will not receive a refund
We loved our stay in this lovely peaceful home! Very clean & comfortable. Great location, close to everything.
The townhome was so nicely decorated and clean. Amanda made everything super easy from directions to the place to recommendation on places to eat. She seemed to think of everything. Also, Amanda was easy to get a hold of and quick to respond. I would recommend this space to anyone traveling to Austin.
The place was great! Super nice, quiet, relaxing, and located in an excellent development! Also, everything from booking to checking in and out was super easy! Would definitely stay again!
Not as pictured/not clean - NO STARS HomeAway makes you pick a star.
We did not enjoy our stay and left after a day. Beware the furniture is not the same as pictured. The photos on HomeAway site are most likely the realtors photos from when the apartment was staged for sale. Upon arriving at the apartment we noticed the dog paw prints on the hardwood floors and dog hair on the plates on dining room table, we opened the closet and there was the dogs food and dishes. Opened up the refrigerator and it was full on the owners food, and bread on the cupboard. The dishwasher had dirty dishes left in it and the dryer had laundry left in it. There were some old worn/mismatched bath towels left for us on the dresser in bedroom, that no guest should ever be offered. The bathroom itself was dirty the baseboards were covered in human and pet hair. Obviously not a professional cleaned apartment. When we informed the owner of the issues, she advised us that we should book in the future with hotels.com. Luckily for HomeAway this is not our first time using the site. And I have never had to write a negative review. If this would have been my first time renting from HomeAway I would never use this site again. One additional comment, I had to contact the owner when we arrived for codes/directions to access the property, usually the owners send me all this information in advance. On a positive note Austin is a great town to visit and this hiccup in our travels did not change the good time that was had.
Thank you for voicing your concerns. As I stated when you contacted me, I do apologize the unit was not to your standards. It is stated on the listing that this is a personal residence. The “mismatched bath towels” you speak of were a set of two different colors. (2) White and (2) in a light blue floral pattern. I’m sorry the accent color threw you off. Yes, the unit has been remodeled with much higher end furniture. Entirely from Ballard Designs from the east coast. The unit was also decorated for Easter during your stay. Our 3D virtual tour is now live on the listing for anyone’s reference. The condiments lift in the refrigerator are for any guest to use. There were absolutely no left overs in the fridge as your comment comes off. There are 12 unopened wine bottles in the unit and an assortment of coffees for anyone during their stay. As this is also a personal residence, yes, the cupboard is stocked. The laundry in the dryer were extra clean towels if needed. There were (2) washed mugs in the dishwasher, which still left you with (18) Anthropologie mugs in the cabinets. As stated in the listing, this unit does allow pets to join our guests on their trips. The left dog hair will be address properly for future renters. After booking, HomeAway gives guest information that I will contact you the morning of check in with the address and gate code. This is for security purposes. My reason for suggesting hotels.com was because a majority of HomeAway listings are personal residences, while hotels.com has hotels.. All in all, it saddens me that both of us are writing these reviews. I know in this industry we cannot please everyone. In the 4 years hosting, I have met many, many wonderful people and have never had an issue as you have had. I am glad you still had a wonderful time in Austin, because that is really what it is all about.
Perfect place to stay and great owner
We really loved staying here. First, it was clean, super cute, comfortable, and plenty of room for a couple. Location was perfect. It's far enough away to stay away from the craziness of downtown. The best part, Amanda was great! She was very responsive to my texts and and even during our stay suggested something to do with our group, which was very thoughtful.
Property was easy to locate and provided a clean and comfortable place for us. Very impressed!
We stayed for a month in February. Amanda was great to work with. Everything we needed was made available to us. The property was clean and comfortable. We were fairly close to down town and there was a public golf course right across the street from the property. The property was located in a gated area and we felt safe and at home during our stay. We would definitely stay again if we are ever in the Austin area.