3 Bedrooms, 2 Baths, Sleeps 8
Pool / Spa
For all cancellations, a $150 fee will be withheld by the property manager. After that, the following refunds apply:
- 100% refund if you cancel at least 60 days before check-in.
- No refund if you cancel less than 60 days before check-in.
Damage and incidentals
Max guests: 8
Minimum age of primary renter: 25
Check in and check out with no person-to-person contact
Enhanced cleaning practices
Cleaned with disinfectant
Fun in the Sun
Everything was wonderful except for the cleanliness of the home. We spent several hours upon arrival cleaning and through out our stay cleaning up other messes. Food and crumbs were everywhere in the floor and furniture, a large spot of barbecue sauce was spilled on the table and left. Several soft spots in the master bedroom floor that were dangerous.
Thank you for staying with us. We appreciate your feedback! We are sorry that you experienced some cleanliness issues. We will pass along this information to the cleaning company. They are usually quite thorough. We are happy that you enjoyed your visit and hope you will stay with us again in the future.
Relax on the Beach
The property manager was adequately helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
We have stayed at Rookery III once before and had a much better experience the first trip entirely because the first unit was in much better shape and cleaner the first time. This particular trip the floors were very dirty and most of the flooring in the master bedroom was either not installed correctly or just coming completely unhinged. It felt as though there were multiple places where we may have fallen through the floor. Also, we had to buy light bulbs for a couple of light fixtures to be able to use them. On top of the owners having 2 locked closets, presumably for cleaning supplies, the closets in all 3 bedrooms and laundry closet were atleast half full of paint, cleaning supplies and other things that were just in the way of our group. For there to be all of the cleaning supplies, it didn’t seem they’d been used. All mirrors were filthy, dishes all had to be washed so they were useable, and the refrigerator was dirty. The floor were so bad that our feet turned black on the bottom. Likely won’t stop us from returning to the Rookery, but definitely won’t be unit 6025.
Hi Charles and thank you for taking the time to share your thoughts on your recent stay at Reel Summer Place. We've alerted the property manager to the issues you mentioned and they've already addressed the floor and the light bulbs. Our inspectors do check for burned out bulbs but occasionally they burn out after inspection. We do have an on site team available to replace bulbs should that happen in the future. We've also been advised that some items in the closet will be removed to make more space. Thanks again for your feedback and we'd love to see you again the next time you decide to Relax on the Beach.
Fire your cleaning person
Loved the house and everything about the area. Fit two families of four perfectly. As soon as we go there we noticed it hadn’t been cleaned very well, as hrs went by we decided to clean it ourselves. Found food wrappers in the top kids bed, food under the beds, sofa and in the kitchen. The worse was broken glass from what seemed like it would be from a picture frame since the pieces were so large. Everything else was GREAT just need a new cleaning company.
Thank you for staying with us. We appreciate your valuable feedback! We will pass this information along to the cleaning company. We would have sent them back out to take care of the cleaning issues you encountered we known. We are happy that you enjoyed your visit and hope you will stay with us again in the future.
Relax on the Beach
We were so impressed with everything! We had the best time and will definitely be back!
Thank you for staying with us. We appreciate your feed back! We are happy to hear how much you enjoyed your visit and hope you will stay with us again soon.
Relax on the Beach
REEL SUMMER PLACE
I absolutely loved the house. I loved the location! But the cleanliness of the house was disappointing. Floors were dirty and sandy. Found a small child’s shoe under the edge of a bed.... we are all in our twenties and have no children.... we also found a teddy graham cracker right under a table in the living room. Especially with coronavirus going around, I supposed the house would be clean. Whoever is in charge of the housekeeping of the house between renters needs to learn what cleaning is. This stay would’ve been great if it was clean. We also found 3 roachs in the house. Very disappointed.
Thank you for staying with us. We appreciate your feedback. We are sorry that you experienced cleanliness issues. Had you let us know, we would have been more than happy to send the cleaners back to address the issues you mentioned. The unit is on a quarterly pest control program and sprayed regularly. Sometimes further treatment is required so thank you for reporting your findings to us. We are happy that you enjoyed your visit and the location of the unit. We appreciate your time in giving us this valuable feedback as we are continually striving to maintain the highest standards in our properties.
Relax on the Beach