Townhouse, 2 Bedrooms, 3.0 Bathrooms, (Sleeps 4)
Aruba Home Minders
Great property but property manager, not so much!
I have no real issues with this unit. It was clean and well situated. There were no beach towels, as promised - but we did get some the next day. If you are anyone with mobility issues, the steps in this unit are a bit of a challenge-so keep that in mind. Our issue was with the property manager. We arrived and waited for over an hour before someone showed up to let us in. I emailed our arrival time and also emailed when we were headed to unit. We never heard back. We went to the office at the complex and the woman there said she had nothing to do with the unit we were renting, so she couldn't help. Finally went to the office at the complex next to Aruba Breeze. The woman at the office called for us and finally reached Judy, who basically acted like she didn't know what the scoop was. She did send someone to let us in, but it was a really bad way to start a vacation.
I am very happy that you enjoyed your vacation home, and hope to see you again in the future. To clarify some of the issues that were listed in this review.
1- The guest was not happy with the beach towels that the owner supplied. This is the 1st time we have had a complaint about this in this home but I made sure to deliver new larger beach towels along with additional hangers (also requested) 1st thing in the morning so the guests could begin their vacation with larger beach towels. 2. Prior to arrival instructions/ directions are sent to each guest requesting that they CALL our local phone when they are ready to depart the airport or car rental to insure someone is ready & waiting to greet the guest. When meeting guests at their vacation home, a phone call is very important & stressed via email and attached directions. In this case the guest unfortunately did not follow the instructions provided and did not call to announce their arrival. (Please see a portion of the directions sent to the guests below). Average time for a guest to get through impigration, collect luggage, and rent a car is 75 minutes to 2 hours. In this case the guests arrived at the house without notification with in 45 minutes which is an unusually short amount of time. As soon as we received word that the guests had arrived we were there with in 15 minutes and the guests were checked in early almost 2 hours prior to the 4pm check in time noted on the signed rental agreement. Apologies were made for any inconvenience both on the phone and also at check in. Our guests vacation is our #1 priority and we try very hard to make each guest happy from beginning to end. I am very sorry that there was any misunderstanding or confusion that may have negatively affected your stay with us.
Arrival instructions &
Driving directions to Aruba Breeze
Aruba Breeze will be directly in front of you. Unit B1 is the left corner unit of the middle building. Our local representative will meet you here. Please call us at (297) 733-4663 from your taxi or car rental office to let us know that you are on your way. If your phone does not work locally please ask the car rental agent or taxi driver to place a quick call for you. This is VERY IMPORTANT to insure that a representative will be waiting to meet you
Property was in very good condition, nice and clean.
We liked our condo, it was only a short walk to beach. Not far from grocery store. Great restaurant within walking distant. I would stay there again. They could use some new beach chairs!
The property is nice and quiet with friendly staff and other guests.
There were some minor hiccups with the wifi. The beach ,Eagle Beach, is a very short walk away. Our unit could use some new mattresses, but the beds were suitable for sleeping. Restaurants were in walking distance. I'd suggest renting a car as we did to explore the island.
The grocery store, Super Foods, was busy and well stocked with all of your needs. Bring your own bags to the grocery store. Our unit had bags for that. We enjoyed our stay and can forsee a return.
Location, location and lovely
This townhouse is so well appointed with a very usable kitchen, two lovely bedrooms and a great living and dining room. It's the ideal place to shed your winter travelling clothes and focus on relaxing.
A lot of thought has gone into making sure you have every you need from a large fridge/freezer, washer/dryer, safety deposit box, kitchen equipment galore etc. You will not want to leave.
The communal areas are well maintained with two lovely, small, pools, bbq grills and sun loungers.
For those of us who love to cook on holidays the supermarkets are so well stocked with everything you could ever need.
Beyond the gates a walk to the beach takes around 2-3 minutes passing two outstanding restaurants, Screaming Eagle and Zuzuroh, enroute.
We found the hour walk to Orangestad and North, to the high rise areas, perfect days out without having to use a car.
We will certainly return to Aruba and will hope to be able to stay at Aruba Breeze again. Very highly recommended.
The condo was just as expected, very nice. No disappointments.
The Aruba Breeze condo complex was just as pictured and expected. Very clean and well maintained. Our condo was equipped with everything we were expecting and very comfortable. The property is located so access to the beach, restaurants and other attractions of Aruba were very accessable. Staff to get us set up in the condo, and then to leave at the end of our stay were friendly and knowledgeable. We wouldn't hesitate to rent the same property again.
Property was well appointed, clean and convenient to the beach.
We found the condo to be exceptionally clean and spacious beyond our expectations. The large upstairs balcony is amazing and we enjoyed it when we weren’t on the beach. Condo had a lot of little things that made it that much better, like the detergent for the washer and dishwasher and trash bags. Beach chairs, towels and a cooler were also provided. We rented a car so moving the beach chairs and cooler to and from the beach was not an issue. If you do not plan to rent a car, it may be easier to rent the beach chairs and umbrella on the beach instead of walking with them. My only suggestion for the condo would be a bigger TV in the living room. We tend to watch Sunday and Monday night football and it was a little difficult on the small TV, otherwise if you're looking for a nice quiet relaxing place this is it!
Lisa, I am glad to hear that you enjoyed your vacation. Your feedback is appreciated. We hope to see you again in sunny Aruba. Enjoy your holidays!
Aruba Breeze is a townhome community located in Eagle beach and the low rise hotel area. A short walk to Eagle beach. There are restaurants, casinos, and a convenience store close by. Also near by water sports activities, beach bars, hospital and grocery shopping.