House, 4 Bedrooms, 2 Baths, (Sleeps 9-10)
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
6 people stayed comfortably. The property could use some updating, fresh paint and some small repairs made. Needs a good deep cleaning, wiping walls, decor etc of dust. TV's need updated in a few of the rooms. Wicker furniture needs to be pressure washed or updated. Loved the deck had a table big enough for all of us to have meals out side. My family had a great vacation and enjoyed our family time. This property is nice and we enjoyed staying here. Debbie the property manager was always available if we needed her for anything. Super nice lady.
Nice place for families
Overall, the stay was enjoyable. Ocean Lakes is a great place for families to go. There are lots of things to do. It was a little crowded for us compared to what we’re used to but otherwise a great vacation. This place will be nice once the new property manager makes some ling overdue updates in the off season.
My family enjoyed our stay. Property was in a great location. Property manager is working to improve the home. I would recommend this property.
Family Beach Trip
Attention to detail by the property manager, Deborah was Great! She called us before we arrived to let us know that all of the concerns that had been left on a review had been addressed, and if we Needed Anything, make sure to let her know! House was clean, and all of the living room furniture was just purchased new and also replaced some of the TV’s and cable boxes. The walk to the beach is only a couple mins and We has All 5 parking spaces if we needed. We had 6 adults and 3 babies in our party , and it suited us well. We had a great week!
House of Horrors
This home upon arrival was a total filthy mess. The home was filled with roaches, both dead and alive. The floors were covered with dirt, sand, animal hair and other unclean items. The sofa was broken and smelled of urine, the kitchen sink leaks and has a bucket under it to catch the water and smells of something dead. The bathrooms were absolutely disgusting, with urine on the toilets and floor. The floor and the tubs were full of sand and old used wash cloths. The bedding's in all four bedrooms had to be washed as they were covered with sand, dirt and animal hair and smelled terrible. The carpets are horrific. It looks as though these are the original carpets that came with the house and have NEVER been cleaned. They are stained, smell and you stick to them if you do not have on shoes. There was also trash in EVERY trash can in the home.
My husband and I spent the first 5hrs+ cleaning before my family arrived. We had our 16mo old granddaughter with us so this made the task that much more difficult as it was not safe for her to be put on the floor until we had the place cleaned. I did not plan to spend my short weekend with my family cleaning, but it had to be done as we had traveled 4hrs to spend a family weekend together and I did not want them to be disappointed.
This home is extremely out of date. Broken sofa and old furniture in general , old mattresses, leaky kitchen sink, etc..
The TV's in the bedrooms are extremely old and none of them work. The only available TV for this home is in the living area and it is a very small one, but it does work. The home comes with five parking spaces which was great as I had my family coming in, however Saturday night at 9:20pm we had a knock at the door, which woke up the baby. It was a lady telling us that we needed to move our golf cart because we were in HER space. I told her that Ocean Lakes front office informed us upon check-in that we had 5 parking spaces not 4. She seemed to be upset and informed us that she rented the space from the property owner so we need to move the golf cart.
The owner did email and apologize and did issue a partial refund.
I am very sorry you went thru such an experience. I did call and paid 350$ for a deep clean one week prior to your rental. I was expecting a nice clean house for your beach time. It is very disapointing to see service providers taking advantage of homeowners.
Very lovely home
Very lovely home. The only thing is the TVs n the bedroom could b updated with cable and TVs