Evolve Vacation Rental
- english, french, german, spanish
Pool / Spa
Canceled bookings will not receive a refund
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 5
Minimum age of primary renter: 25
Nice place close to track pet friendly
House of Stuffed Animals
This property is “dated”. It requires an overall cleaning to remove dust and cobwebs. Upon our arrival I was reminded of a previous review in which the renter compared it to an abandoned house. When we arrived it was the only home in the neighborhood with garbage cans at the curb. The two cans were overflowing and six plastic garbage bags were surrounding them. Upon entering we discovered that the kitchen had not been cleaned since the previous occupancy. I called the owner and she was quite apologetic and subsequently refunded us some money. Once we got moved in we discovered other issues however. The pool area was a mess and overgrown with weeds. Similarly, a landscaper arrived on Tuesday and cleaned it quite well. The gas grill and utensils were “gross as was the hot tub area. While the hot tub was indicated as inoperative the surrounding area is a breeding place for vermin.
The house itself is furnished with numerous nicknacks and stuffed animals. All of this was far too personal for our tastes, as was the clothing in the closet. At least half of the wall switches are inoperative and two did not have switch plates at all. The smoke detectors are hanging from the ceiling also exposing wiring. Since we had our grandson with us this concerned us to say the least!
If you’re renting this dwelling bring your own towels as the supply is stained, torn and generally threadbare. We ran to a Dollar General and bought our own.
I will say that this neighborhood is nice, quiet and picturesque. It’s convenient to stores and above all a laundromat as there is neither a washer or dryer in the unit for renter use.
We would not rent there again and although the owner was responsive there’s more to this than we know. VRBO was quite remiss in following up on other negative reviews and allowing the posting to continue as is. Additionally, VRBO is not responsive by phone and email responses are slow returning. Overall we feel that VRBO failed us as well.
James, we're sorry to hear that some aspects of your trip were less than satisfactory. Cleanliness and communication are two of our top priorities, so we take these concerns seriously. The garbage was left by the guests that checked out before your arrival, and unfortunately, the scheduled garbage pickup for the area didn't coincide with your stay. We apologize for the inconvenience. The owner has been made aware of the maintenance issues and hopes that their responsiveness and the refunded expenses have made up for some of the trouble. We encourage all guests to reach out to the point of contact as much as needed during their stay to mitigate all problems. While it is unfortunate the interior decorating was not to your taste, we do show all aspects of the house in pictures and descriptions before booking. We thank you for all your suggestions and for taking the time to reach out to us! Best, the Evolve Team
Gina was excellent throughout the week I was there. On top of any issues that we incurred due to the storm that hit. House was in good condition and suited what we were looking for from it. Great location for the racetrack and casino so no issues from my end. Would definitely book again
The worst holiday of my life
After an intense period of work at the hospital, the time for our well-deserved 4 days holiday was finally starting and we were so excited about it.
First, we had to enter one hour later as the owner called us to postpone our entry because the previous tenants left later and she said that the pool was not in optimal conditions and she wanted to buy some stuff before we arrived.
When we got to the house, we were completely shocked. The pictures on the website are not true. The pool was cloudy, dirty, with the filtration system that doesn’t work. Same exact description as Debbie C. posted a year ago..meaning that this is not a recent issue.
Hearing our complaints, the owner gave us the same response that the property manager gave to Debbie: a lot of rain and pollen...however, there are neighbors in the same community and their pools have crystal clear water. We talked to them and they told us that if you do a good maintenance of the pool you can have a nice immaculate pool even in the middle of a forest!
The house smells of humidity that perfumed candles cannot mask. There is a lot of dust and spiderwebs. Our first thought was to leave and cancel the booking. We talked to the evolve management. They are less than efficient and helpful. We sent them pictures of what we found and told them that the house didn’t resemble the property on the website! They refunded us one night saying that the following day, people will come over to clean the pool. But we could not cancel the booking, as the owner didn’t want to.We felt fooled and robbed.
The next day, 3 people came and cleaned the sand and dirt but the water remained cloudy as the filtration system was not working for a long time.
The feeling was that the house is not maintained, the owner, who also does the cleaning, doesn’t care and just want to make profit out of it.
By renting this house in summer, she should know that the pool is the main thing for many customers!
We only wanted to enjoy the area, do hiking at the Saratoga park and rest and enjoy the pool. We felt so uncomfortable that we decided to leave one day earlier.
Our recommendation to other Vrbo users: choose houses with 5 stars and many positive reviews. This house is a fraud.
P.s. The only positive thing was having Mr. Griffen cleaning the pool area and being a nice guide for things to do in the area.
Ana, while we're sorry to hear that your stay fell short of your expectations, the homeowner does all they can to provide an excellent guest experience. As we understand, the owner had informed you that the previous guests had left past the check-out time which delayed the cleaning needed before your check-in. They did offer you the option to check-in at the original time, although they would be finishing the cleaning, and you declined. They did refund you for one night due to that inconvenience; however, we're sorry if that still wasn't an agreeable solution to you. The owner has the pool serviced regularly, and there is an automatic pool cleaner present. The filtration system works correctly, but the pollen does take a little longer than expected to filter through completely. They can provide recorded communication with the pool tech that serviced the pool during your stay to confirm it was clean and usable. The owner takes great pride in their home and prioritizes their guests' experiences. Cleanliness is of the utmost importance and they take every measure to ensure the home meets a high standard. We're more than confident that this home will continue to host many satisfied guests! Best, the Evolve
Conveniently located to Saratoga Springs
The rental had everything we were looking for, clean on the inside, comfortable beds and close to Saratoga Springs and Lake Saratoga. The grounds around the outside of the house could have been a little better maintained, but it was Fall season up there, so can't hold that against them.