2/10 Terrible
Jana B.
3 Jan 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Housekeeping & Maintenance Dec. 26, 2023
Overall disappointing. From the moment you opened the front door you saw in the foyer 2 benches and a throw rug that needed to be removed and replaced. When you went to sit down on one of the sofas you sank into the frame. The kitchen coffee makers were so greasy I didn’t want to touch them. The toaster was broken. Two out of 4 frying pans which were Teflon coated were so badly scratched they could not be used and belonged in the trash. The windows above the sink had screens that had not been cleaned for months. There was no sink strainer basket. The toilet seat needed to be replaced as well as the toilet brush which looked like it had been used to clean a sewer drain. One sconce needed a new ballast; not a bulb!
The indoor pool was lovely and someone did come almost daily to test the chemicals. The pool room has heat but the pool water is not heated and should be noted in the listing. The listing description of the beds in the bedrooms is not accurate. The chandeliers over the dining tables were laden with dust and the glass topped dining tables looked dirty because the glass tops needed to be cleaned on the underside. This house is dirty and is in need of general maintenance. I did not mention the bathrooms but again poor housekeeping and maintenance. There was no vacuum. We paid good money and holiday rates as we stayed Dec 26 - Jan 01. We did expect a clean and well maintained home. We knew it wasn’t new. I did take a few pictures to illustrate my comments.
J.B.
Jana B.
Stayed 6 nights in Dec 2023