Pool / Spa
Please ask the owner or check their rental agreement when booking the property.
Damage and incidentals
Could be better
When I first saw this property I was confused as the pictures look 5 stars but some websites describe it at 3.
The property is location in Bangrak which is a walk from the main road. Once you get to the main road there are places to eat, go to the beach , have a massage.
We are not into resorts and on the last trip we stayed in a hotel/villa.
The property is spacious , with everything needed to cook if you wish.
The property was cleaned once. We were informed it would have been cleaned twice but apparently this was an error and it was twice in 7 days however we stayed 7 nights so we were confused.
The bins are supposed to be changed daily although one day this did not happen.
The location for a bit of a walk sometimes a nice walk other times when you just want to get home it can be annoying.
The driver who was recommend for his taxi service was very expensive. We used him once and never again. A trip to Tesco to the villa and to bophut was 1500 baht. We said Tesco lotus as in the guide but this we found out later was at the end of the road so we took us to a huge store.
If we were to go again to koh samui I would choose a villa that was serviced. There were small issues That were sorted out within 24hours, however there were little frustrations like being given a phone to use on our stay that we could make local calls but then it didn’t have credit on.
There seems little passion for making guest enjoy their stay and things are rushed. Tha
Thank you for your review. We are sorry in your review you were not 100% satisfied however this seems to be more from your misunderstandings of several issues that I feel in response to your review. The villa is 3 star on onlt 1 booking website which makes their own star rating based on nothing except photos we provide...the rating on this single website is no real indication of anything to expect at the villa, it is quite arbitrary. The cost of a return journey to the Tesco supermarket is 600 THB not 1500 thb. This is an outside service which we recommend as it is cheaper than local taxis. The bins are emptied every day except Sundays - our staff have a day off on Sundays and we do explain this to guests both before arrival and at check-in. Cleaning is every day except Sundays so it is just not true that the villa was only cleaned once during your stay. Bed linen and towels are changed twice weekly (every 3/4 days) and this means after 3rd, 7th, 10th nights etc if you stay 7 nights, the towels /linen are one time. We provide a smart phone to guests which I think is a wonderful facility but we do explain to guests at check-in they may need to top up at the 7-11 by buying a 50 thb card.... I think this is fair as the phone is really used so we can contact guests and we can be contacted for free using messages apps. There were a few small issues some of which were sorted out in 5 minute and only 1 (the jacuzzi switch) took 24 hours and the internet which was off for 12 hours due to service provider issues - of course this was convenient but everything was done as quickly as possible . We have a huge passion for our villa and nothing is rushed, the main problem was poor communication from guests (we had huge difficulties contacting guests both before and during their arrival as they did not answer emails before arrival and did not answer the villa phone or massages during their stay. The villa is fully serviced and has some of the best reviews you will find on Koh Samui.This review is just not a true reflection of Peerapat Villa and the excellent services we provide.
Beautiful all round villa, great location quiet area Bob and Jen are fantastic hosts nothing is too hard they were always there to ensure we were having the best holiday!
Very clean, cleaners coming in daily. Amenities were good quality, beds were really comfy also.
Overall a fantastic stay would stay again in a heartbeat!
Thank you very much for your review, we are very happy you enjoyed your stay.
Fantastic private pool villa
We had a great stay in the very comfortable villa with full privacy and all amenities a family needs. We were 2 adults and 2 kids and only used the lower floor as both rooms are located directly at the infinity pool. So nice to hear the water and go swimming early morning. Bob also managed a rental car for us at great rates and he and Jen were extremely helpful arranging everything we were asking for. The location is great with seaview and 10min to beautiful beaches. Next year again for sure!
Thanks very much for your fantastic review, it was lovely meeting you all and I'm happy you enjoyed your stay so much.