About the property
- Half Baths0
- Minimum Stay4 nights
***This property has a small additional fee but also comes with a free cancellation. Please see below for details.
This is a very spacious 3 bedroom town home with a balcony. Master bedroom is with a king bed, second bedroom is with a queen bed and the third bedroom is with two single beds. All bedrooms have private bathrooms. The unit is fully equipped with Washer and Dryer, Fridge, Dishwasher, Microwave & Stove. Kitchen: Coffee Maker, Toaster, Pots & Pans, Cooking Utensils, Forks, Knives, Spoons, Bowls, Plates etc. Free Wi-Fi and Local and long distance phone calls are included anywhere in the US, Canada & Puerto Rico. Towels and linens are included in the home but there is NO maid service and it is cleaned only upon departure. Other Amenities For those traveling with young children, a highchair, Pac N Play, an umbrella stroller, or a booster chair can be rented upon request at an additional fee.
Regal Palms resort has a 2 acre Tropical Swimming Pool Complex with 2 heated pools. There is also a waterslide, outdoor hot tub Jacuzzi/spa, 'lazy river', children's Lap pool, waterfalls, poolside patio and lots of room for sunbathing. A charming Tiki Hut bar is right there for refreshments. The Regal Palms is a private gated community, where access to the resort is strictly controlled using an electronic key entry system, and all the facilities are for the exclusive use of the guests only. The resort is NOT open to the public. There is a free wireless Internet Access inside and outside of the Clubhouse, and in the pool area.
RESORT DAMAGE PROTECTION FEE: There is a one-time fee of $59. This fee covers you for $1500 of accidental damage. This fee also gives you free cancellation up to 48 hours before the check in (for Christmas and Easter 7 days before check in) which is a great value!!! A credit card must be given for all reservations. The property manager will email you the payment form within 2 business days of the confirmed reservation which you can pay online or over the phone. DOOR ENTRY CODE: The house has an electronic lock on the entry door with a numeric keypad. Your door code will be provided in your check-in directions that will be emailed to you after the Resort Damage Protection Fee has been collected. RESORT AMENITIES FEE: There is a small fee of $15 per day per house for usage of all resort amenities. You will have unlimited access to the water park with the lazy river and the slide and the resort gym. One daily fee covers all residents of the house. The fee is collected at the front desk during your check in.
- Response rate:
- Response time:
- within one day
- Calendar last updated:
- May 21, 2018
Pool / Spa
Check-in: 4:00 PM
Check-out: 10:00 AM
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date. You must contact the owner directly to request cancellation.
The resort features were nice and the townhouse neighborhoods were well kept.
The property we stayed in has an infestation of some small ant or bugs. The floors were filthy with dirt and old food, probably contributing to the bugs. As a result, we did not use the kitchen facilities and I had to clean all the bathrooms before we could use. Very disappointing.
I made two complaints to the property management which were never followed up on. The property owner was always in touch and has graciously refunded the cleaning fees. I would not rent a vacation property here again.