- english, spanish
About Riviera Rentals
We are the #1 short term vacation rental company in Playa del Carmen and surroundings. We offer a small yet carefully selected collection of vacation apartments. We provide personalized contact / concierge to assist you arranging transportation, nanny and other services you may require to enjoy your vacation. Riviera Rentals, 20 Ave. entre calles 40 y 42, Mza 134, LT 3, Col. Zazil Ha. CP 77720, Playa del Carmen, Q. Roo.
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:21
Max guests:2 (sleeps up to 2 adults)
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
This property had great access to the beach, central square and various excursions! Clean, safe and friendly staff!
Hi Christopher! We are very glad to know that you really enjoyed your stay with us. We were happy to have you as a guest!
Come back soon to paradise!
Exactly like the photos, beautiful!
Lovely room. The property is very well maintained and staffed. Fellow travelers friendly. Ocean view and steps to the beach. We will most definitely stay again. We had to stay an extra night due to the 737 groundings and were easily accommodated. Our property representative was very helpful and easy to communicate with as Spanish is not our first language. Stay here, you won’t regret it.
Apartamento moderno , acogedor y cómodo
Lovely condo and close to everything!
Loved my stay! The condo was clean, comfortable, and very, very convenient. We loved the gorgeous pool area and spent many hours there. We’ll be back!
We're so happy that you loved your stay :) We hope that you can come back soon and stay with us again, to get a tan while it's freezing in Minessota jejeje
Beautiful condo with a location that is 2nd to none in Playa del Carmen.
Central location and easy access to the beach. The condo was exactly as advertised. I will definitely be staying there again.
Charged us for already broken washing machine.. flooded bathroom.. horrible!
We arrived at playa del Carmen and from the instructions Nathalie had gaven is she said she would welcome us the following morning. We waited for her that morning and she never showed up nor bothering messaging us or anything.
The worst part is that the washers door was broken from when we got there. We were pretty upset we couldn’t do our laundry since that was one of the reasons we booked this apartment. We messaged Natalie to let her know right when we noticed... After we left I was charged $100+ US on my credit card and blamed it on us. She never gave us the tour of the apartment so she had no idea it was broken before..... very unprofessional.
We came home one night to bottom floor bathroom leaking and we had a flood everywhere. We spent one of our nights in playa cleaning up.
The most she did was ask if workers could come in the apartment to a take a look when we weren’t there but we weren’t comfortable since we had our valuables laying around. Regardless we told her when we were there and when people could come check it out. Never responded.
Worst booking I’ve ever had.
Highly unrecomend it.
Location was nice but there are many beautiful condos around this area if you are interested.
It's too bad that you had that experience because in our conversations by email you said that everything was fine. It was my bad not letting you know that I couldn't pass next morning, but I went to the condo several times and never found you and I let you know.
Regarding the washing machine, I just told you what I spoke with the operations manager who is in charge to check the properties before every check in, and check out and that's why we charge you the door as it wasn't broken.
About the maintenance people, as we talked only by email you never responded if we could enter even if you were not there, and we prefer to wait.
Anyway I hope that despite all this situation you had a great time and come back soon to Playa even if it's not with us :)