Evolve Vacation Rental Network
- english, french, german, spanish
Check-in: 3:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:25
After traveling 14 hours to enjoy several days with our family it was a great disappoint to see this property as worn out and in much needed cleaning & repair. Did reach the owner and explained the problems with the property and the owner was understanding but will only refund the linen charge and cleaning fee. The towels were old and in a bag in the closet and we had to do a major clean. The oven and pots and pans were filthy. The owner would not compensate us by reducing the nightly charge. We were in a bind since we didn't have many options to relocate. Evolve Vacation Rentals were this owner's listing agent and its a young company with an inexperience " high school attitude" customer service resolution dept. This trip down memory lane with our family was a NIGHTMARE
Patricia, the homeowner would like to pass along the following message:
"I'm very sorry that you were disappointed in my home and had an unpleasant stay. Making all guests comfortable and happy is extremely important, and I take pride in presenting a lovely, clean home. Any and all housekeeping/issues reported are being looked at closely and dealt with diligently. Your feedback is appreciated and is being taken very seriously; thank you for taking the time to voice your concerns. " Additionally, here at Evolve, we aim to make vacation rental easy for everyone, and we apologize for missing the mark. We've addressed your comments with the relevant teams so that future guests will receive the exceptional service we strive to provide. Best, the Evolve Team
Thanks Lovely place I will definitely come back again
Nice and Clean house I Love It , I will came back again , thanks ..me and my Family we have good time staying in this house , recomend
Lovely weekend retreat!
Our family had a perfect peaceful weekend in this cozy home! The house is equipped with everything we needed. We loved grilling on the deck, breakfast in the sunroom and evenings by the fireplace. The owner was very attentive and accesible to respond to any of our questions. Will definitely stay again!
Truly a home away from home.
The house Was clean and ready to be lived in and well-stocked with lots of extras in the kitchen, sand toys, each chairs. The lake, the woods, pools, claws and paws animal sanctuary are great activities for family fun
The place is very nice, clean and comfortable.
We enjoyed our stay.
The owners were quick with responses to any questions we had.
Great Cozy home!
Great house, with amazing deck and community. The owner Nancy was great and very accommodating with all our requests. Great customer service!! A+++