Like many I will say the location is excellent. The apartment is large, clean, well equipped with comfortable furniture. The kitchen was also very good although the coffee pot was very small. I would also say the main bathroom was also excellent and apartment generally clean..

I've rented a number of locations in Europe through VRBO and never had a problem communicating with the owner manager. This property we had problems. This was very frustrating not knowing if we we're going to meet someone to give us a key and tell us about the apartment. I finally got a email one day before our arrival. Before the trip I wrote the manager several times but all I got was a standard message which didn't give any details. Weeks before I sent a message on our arrival time in Madrid but she asked me again a day before on our arrival time. Also, when we did meet this person assigned to us she was in a hurry to leave and didn't speak much English. We had to learn for ourselves how to close the motorized window shades which cut the noise from the street. We also had a problem with no blanket or comforter for one of the beds I finally got to speak to the manager. She informed me she no longer managed (You would of thought I would have been notified) this location but would forward my concern to the office in Madrid. I then called back because she suggested I look under the bed and she said she or another person would stop by the next day. No one ever showed up.